Sometimes they will come back ONE or TWO MONTHS after you submit the documents and reject them without reason, by which time your listing has been removed, whether it is not for sale or is currently for sale.
Based on past experience, it doesn't matter, you upload them again, don't change anything, it will pass. Otherwise you upload them again and again.
Sometimes they will tell you that the CPC information is not accurate, even though the CPC certification and CPC certificate clearly state the product and company information in the first part and the laboratory information (including the laboratory name, address, telephone number, website, etc.) in the last part. I don't know if they have bad eyesight or if they are using their power to trick the seller.
I uploaded the documentation for several products five or six times, and typed the information in the remarks field, but they still rejected them!
PS: There is absolutely nothing wrong with my documents, they are within a year and have passed previous audits for other variations before.
Incredible worst team.
Case ID: 16820019091, 17001945551, 16820193931, 17062485471, 16820265821, 17205863091.