New Seller Community
New Seller Community
BRAND REGISTRY APPEAL PROCESS QUESTION
Hi, I submitted for brand approval and got rejected - then I completed the appeal with the correct tax number.
Case Id: 17391613141
When I went to check on the status just now it says it is in process but also has the reply button in blue as if they are waiting for a response from me? I'm confused, could someone tell me if I need to reach out to Brand Registry to get a clear picture of what they want from me - if anything. It shows my case number and"work in progress" underneath my case ID. I don't want to not reply and hold up my application but confused if Brand Registry is in fact waiting for a response from me or the page is just showing their "work in progress. Anyone have any experience with this? Thanks!
BRAND REGISTRY APPEAL PROCESS QUESTION
Hi, I submitted for brand approval and got rejected - then I completed the appeal with the correct tax number.
Case Id: 17391613141
When I went to check on the status just now it says it is in process but also has the reply button in blue as if they are waiting for a response from me? I'm confused, could someone tell me if I need to reach out to Brand Registry to get a clear picture of what they want from me - if anything. It shows my case number and"work in progress" underneath my case ID. I don't want to not reply and hold up my application but confused if Brand Registry is in fact waiting for a response from me or the page is just showing their "work in progress. Anyone have any experience with this? Thanks!
4 replies
CR_Amazon
Hello there @Seller_6iUZhJY8tmsVa
My name is CR and wanted to pop in here to see if we can find out some more information for you. I'm going to connect with a fellow community manager and will circle back here.
Thank you for your patience!
CR_Amazon
Sandy_Amazon
Hello @Seller_6iUZhJY8tmsVa
This is Sandy from the Community manager team.
I checked your case and it seems like it is going through a review process appropriately. This is still work in progress.
Please allow up to 10 business days for the review to complete and do not reply in the case unless the Brand team advises you.
If you have further questions please let me know!
Best,
Sandy
BRAND REGISTRY APPEAL PROCESS QUESTION
Hi, I submitted for brand approval and got rejected - then I completed the appeal with the correct tax number.
Case Id: 17391613141
When I went to check on the status just now it says it is in process but also has the reply button in blue as if they are waiting for a response from me? I'm confused, could someone tell me if I need to reach out to Brand Registry to get a clear picture of what they want from me - if anything. It shows my case number and"work in progress" underneath my case ID. I don't want to not reply and hold up my application but confused if Brand Registry is in fact waiting for a response from me or the page is just showing their "work in progress. Anyone have any experience with this? Thanks!
BRAND REGISTRY APPEAL PROCESS QUESTION
Hi, I submitted for brand approval and got rejected - then I completed the appeal with the correct tax number.
Case Id: 17391613141
When I went to check on the status just now it says it is in process but also has the reply button in blue as if they are waiting for a response from me? I'm confused, could someone tell me if I need to reach out to Brand Registry to get a clear picture of what they want from me - if anything. It shows my case number and"work in progress" underneath my case ID. I don't want to not reply and hold up my application but confused if Brand Registry is in fact waiting for a response from me or the page is just showing their "work in progress. Anyone have any experience with this? Thanks!
BRAND REGISTRY APPEAL PROCESS QUESTION
Hi, I submitted for brand approval and got rejected - then I completed the appeal with the correct tax number.
Case Id: 17391613141
When I went to check on the status just now it says it is in process but also has the reply button in blue as if they are waiting for a response from me? I'm confused, could someone tell me if I need to reach out to Brand Registry to get a clear picture of what they want from me - if anything. It shows my case number and"work in progress" underneath my case ID. I don't want to not reply and hold up my application but confused if Brand Registry is in fact waiting for a response from me or the page is just showing their "work in progress. Anyone have any experience with this? Thanks!
4 replies
4 replies
CR_Amazon
Hello there @Seller_6iUZhJY8tmsVa
My name is CR and wanted to pop in here to see if we can find out some more information for you. I'm going to connect with a fellow community manager and will circle back here.
Thank you for your patience!
CR_Amazon
Sandy_Amazon
Hello @Seller_6iUZhJY8tmsVa
This is Sandy from the Community manager team.
I checked your case and it seems like it is going through a review process appropriately. This is still work in progress.
Please allow up to 10 business days for the review to complete and do not reply in the case unless the Brand team advises you.
If you have further questions please let me know!
Best,
Sandy
CR_Amazon
Hello there @Seller_6iUZhJY8tmsVa
My name is CR and wanted to pop in here to see if we can find out some more information for you. I'm going to connect with a fellow community manager and will circle back here.
Thank you for your patience!
CR_Amazon
CR_Amazon
Hello there @Seller_6iUZhJY8tmsVa
My name is CR and wanted to pop in here to see if we can find out some more information for you. I'm going to connect with a fellow community manager and will circle back here.
Thank you for your patience!
CR_Amazon
Sandy_Amazon
Hello @Seller_6iUZhJY8tmsVa
This is Sandy from the Community manager team.
I checked your case and it seems like it is going through a review process appropriately. This is still work in progress.
Please allow up to 10 business days for the review to complete and do not reply in the case unless the Brand team advises you.
If you have further questions please let me know!
Best,
Sandy
Sandy_Amazon
Hello @Seller_6iUZhJY8tmsVa
This is Sandy from the Community manager team.
I checked your case and it seems like it is going through a review process appropriately. This is still work in progress.
Please allow up to 10 business days for the review to complete and do not reply in the case unless the Brand team advises you.
If you have further questions please let me know!
Best,
Sandy
