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Hello sellers!

As we approach the holiday season, it's time to prepare for two of the biggest shopping events of the year: Black Friday and Cyber Monday. Let's walk through the process of submitting deals for these events, with some practical tips to boost your success.

Identifying Event Opportunities

  • Regularly check your Deals dashboard for "Upcoming Events."
  • Look specifically for Black Friday and Cyber Monday in the list of open events.

Ensuring ASIN Eligibility

To check if your ASIN is eligible for event consideration:

  • On the Deals dashboard, look for event options in the Date column dropdown.
  • When creating a new deal, check if your desired event appears in the Schedule options.
  • If you don't see the event available, your ASIN may not currently meet the criteria. Consider reviewing Amazon's eligibility requirements to make necessary adjustments.

Crafting Competitive Deals

While selection isn't guaranteed, you can improve your chances by:

  • Choosing products with high customer appeal.
  • Ensuring substantial inventory availability.
  • Offering a compelling discount that stands out in a crowded marketplace.

Deals with large quantities and inventories may also have an advantage in being selected!

Understanding Event Fees

  • Be aware that fees may be higher during high-traffic periods like Black Friday and Cyber Monday.
  • The specific fee will be displayed when you select the Schedule while creating your deal.
  • Factor these potential higher fees into your pricing strategy to maintain profitability.
  • Review our guidance on understanding deal fees.

Timing Your Deals

  • Deal dates and times are revealed in Seller Central at least one week before the scheduled run.
  • For event-specific deals, you'll see the event name (e.g., Black Friday, Cyber Monday) along with your time slot.
  • Mark your calendar with these dates to ensure you're prepared for an influx of orders.

Managing Your Deals Effectively

To keep your deals on track:

  • Regularly monitor and update your deals to maintain "Upcoming" status.
  • Review these recommendations for getting the most out of your Deals.
  • Consider complementary promotional tactics to maximize visibility.
  • Proactive management of your deals is crucial for success during these high-stakes events.

Remember, successful participation in Black Friday and Cyber Monday events requires thorough preparation, strategic pricing, and active management. Hopefully this post helps you be well-positioned to make the most of the holiday shopping season, but please let us know what questions you might have!

We wish you a successful and profitable holiday selling season!

-Danny

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After completing Amazon Brand Registry, I am planning to send my products to Amazon FBA. The product is a travel pouch without any printed packaging, but I intend to list and sell it through my Brand Store. If I attach a paper brand name tag inside the pouch and include a label with a barcode and the brand logo, will this product be recognized as my branded item and be eligible for FBA operations and sales?

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Seller support
by Seller_KBWsjWzl6cLi9

how can I speak to someone about shipping my products to Amazon FBA? I need seller support

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@Seller_JT2cdQLa0Oueg@Seller_zukQNO61PzGck @Seller_GEZPMc4CeQfh6 @Seller_pAPBCLhysbW5T @Seller_CnfW62x6yxvJw @Seller_Udi0JNbTrsmUV

Case ID: 16703086301

Safe-T Claim IDs: 33833-65910-5682164 , 17376-91752-6115841

2 of our orders were refunded with no reason and the Safe-T claim team rejected our claim because we didn't use the Buy Shipping Services which is absolutely unfair because.

1. We call seller support and they said the Amazon customer support approved the refund without having the customer return the item.

2. This are FBM orders and we've never received any return requests

3. The seller support never contacted us

4. Amazon customer support never contacted us

5. The customer never contacted us

There was no reason for the full refund to be processed. The customer service processed a refund without notifying us and just let the customer keep the product

The product is $1,721.85 and $740.85 and the Amazon customer support basically just told customer to keep it and gave them refund without notifying us at all.

Safe-T Claim department has been awful and didn't seem like they even review the case at all, they just kept denying the claim.

We need reimbursement for these orders or at least we need to products to be returned to us, this is completely unfair and it is very frustrating.

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Mods,

We have numerous refunds granted to customers that purchased dog food that was deemed non-returnable by Amazon. The refund reason is "Product Not As Described" even though the product is a perfect match to the ASIN. What evidence is the Customer service team using to validate these refunds? Does a customer simply need to call customer service when they purchase a non-returnable item and lie about the product so they can have free stuff? We would like to know details on the validating evidence or have these refunds reversed.

It feels like customers are abusing Amazon policy by calling Amazon and incorrectly claiming the product is not as described knowing they will get refunded and have free food for their dogs. The Safe-T claims team will not supply any evidence of the claim and refuse to reverse the refunds. I understand Amazon can refund an item if it was not as described but this simply isn't the case on these claims. The product is exactly as advertised.

Here are a few case ID: 16682252581, 16682070831, 16681887451, 16628351751 and more currently in the process.

Mods, Please look into these case ID's and escalate them to another team for review.

Thank you, Clier Sales

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Inquiry Regarding Brand Registry
by Seller_OVnOa6PTIkipv
Amazon replied

Hello.

Brand Registry application has been under review for four days. Is it normal for it to take this long?

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Viewing it LIVE in Amazon search. My handmade listings are being moved into the WRONG categories in the marketplace. My stethoscope tag is NOT an office product! It is a stethoscope accessory under Industrial & Scientific / Professional Medical Supplies / Diagnostics & Screening / Stethoscope Accessories

Opened a case 16729114431 as I noticed 1 earlier and now in looking at my handmade listings, they are all being moved and are in office products. This would explain why we are suddenly selling our handmade items this morning. I am grateful for finally being visible but at least reclassify them correctly!

@Seller_RSwABJNHpHnEZ@Seller_RTAKHeZqlPLvF@Seller_RsATYbG9XP0HP@Seller_nS0jcFQNDLG3e

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Black friday deal is 35% down from last year
by Seller_i0Q5fcFocFbuH
Amazon replied

from Last year my sell gone down almost 35% what happened I don't know and campaign daily out of budget

What should I do

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I have been working to resolve this issue for weeks with no resolution. The most recent case, Case #16662664791, has been open for two weeks with no progress in sight. Unfortunately, this delay has caused the item to go out of stock for Amazon customers, including those subscribed through Subscribe and Save (SnS), as we are unable to replenish it.

Please note that we use Amazon's FNSKU barcode for this item due to its expiration date. We currently have over 10,000 cartons printed specifically for Amazon, sitting idle while we wait for this catalog issue to be corrected. Your prompt assistance in resolving this matter would be greatly appreciated.

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Hello,

I recently applied to register my trademark, but the application was denied due to the inability to verify my business identifier. My business is registered in Ukraine under a simplified registration format known as "Individual Entrepreneur." In this system, the business identifier is the Taxpayer Registration Number (RNTRC), which can be verified through the following documents:

The back of the ID card: The RNTRC (Registration Number of the Taxpayer Record Card) is clearly listed here.

Bank statement: The business identifier is listed as the USREOU code (Unified State Register of Enterprises and Organizations of Ukraine).

I have attached these documents for your reference. The information provided in these documents fully matches the data issued by USTPO, yet my registration continues to be denied.

To my knowledge, there are no other official documents available in Ukraine that specify the Tax ID or its equivalents. Despite this, I keep receiving a generic response:

Originals of all documents in English.

"This decision was made since we could not verify the registered business name and business identifier (for example: tax ID number or business ID number) provided by you at the time of submitting the appeal form."

I don't know what I should provide so that Amazon can verify this data. However, when registering the store, all the same documents were suitable.

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Recently my account was deactivated due to suspected inauthentic item. I sold that item in March 2024 and till date received no complaint. But in my inventory the item was still showing and I got a notification that Amazon suspects that it is inauthentic item and they need invoices or receipts which I do provided but each time they say not enough submission to reactivate the account. My invoices are genuine and authentic and from a verified supplier but still they are getting rejected and not verified. I think they are not contacting my supplier may be for cross verifying. This whole procedure is quite disheartening as my store is shut down for the suspected reason and not reactivated and I have the documents to prove the genuineness but the team is denying.

I want the team to please verify the details from my supplier and reactivate my account as the invoices are true and genuine.

Thank You

Planet07

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