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Hello! Please help! I have a problem updating my company information. I can't update my business country, the company address is already verified, but the system does not allow me to update the same verified address and the business county, which is in the US. My company is in the US. Now the company location window is grayed out and shows that my original country is blocked as the only option

I opened a ticket with the seller's support service, but unfortunately the problem is not resolved. 3 months have passed and the situation has become urgent, since I received a notification about the risk of account deactivation. Please help me!

For some reason I do not have a button - add address!

I am in PL since 2024 and working to find supplier since then, But I can't find a authorize supplier for Colgate , Sensodyne, I have LLC, EIN, Resale certificate, Amazon has allow me to sell these product. Is anybody know how to get the authorize distributor?

Moderators, please assist if possible.

Order ID: 114-8027871-6709840

Case# 17267426031

Customer purchased 2 bags of dog food. The bags were shipped in two separate boxes, each with its own tracking number. Both packages were shipped on time using Amazon buy-shipping service, and the order details shows the claim protection stamp. Customer claimed they only received one of the 2 packages. Tracking for both packages shows the items where delivered. Per Amazon policy, since we used Amazon buy-shipping service and ship on time, we should have protection for negative feedback for item not received. They keep rejecting our appeal claiming that the customer is saying the order Is not incomplete. We've explained to them that the customer ordered 2 bags of dog food, which are indicated by the quantity of 2 on the order detail page, and the order detail page shows 2 separate tracking numbers, which prove that we shipped both items on the order and the order was not incomplete. One package Was not received as per the customer, but we should be protected from that according to Amazon policy.

Hello, I have applied for Brand Registry and I get the Brand Registry application submitted, the manufacturers attorneys get the verification code, which I submit for verification as well. But we keep getting the same message. Can someone from Amazon help us please.

At first my employee submitted the application and got rejected and then he filed the appeal but did not pursue but then I applied once, got rejected because I copied older verification code and then reapplied again with right verification code but even then got rejected.

Not sure how to get past this barrier to Brand Registry. We did exactly how it is required but keep getting rejection without any advice how to correct it.

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Hello from Amazon Selling Partner Support,

We are unable to approve your request at this time for the following reason: the to-be-added trademark has been involved in abusive conduct on our websites or is related to an account that was used for such abusive conduct.

Before you reapply, please review our Brand Registry Application Guide: ..........

If your application is declined, the decision cannot be reversed. However, you can still submit a new application for additional review after ensuring your brand meets the eligibility criteria here and making any necessary corrections: https://brandregistry.amazon.com/brand/enrollment

To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction.

Were you satisfied with the support provided?

I just send a dozen boxes of goods, it's impossible to pack according to the number of boxes I produce, it's impossible to choose the coast of the United States, it's impossible to merge and send to one warehouse, how should I send these dozen boxes of goods? According to Amazon's requirements, will lose money if I send these dozen boxes of goods, is there any need to send them to the warehouse?

Dear Amazon Brand Registry Support Team,

@Seller_guPeMXBrBxqyU @Seller_t9kvdr2yixQej @Seller_PIHyltK09pbl3@Seller_RsATYbG9XP0HP@Seller_l3eCP9f1PtJXC @Seller_l7Jtck9jxnEA0

I am writing to appeal the instant rejection of my brand registry application.

My brand name is Yunkdo. I registered my new brand this Tuesday(case no: 17232464901).

I was extremely surprised and disappointed when I received the immediate rejection notice.

At the same time, I found my listing's brand was changed by someone else. And I reported this violation several times.

But I was rejected instantly as the rejecting emails were received at the moment I reported(Complaint ID: 17067116461，17054195721).

After careful consideration, I suspect that my store might have been blacklisted by the brand registry support team, although I have no idea about the specific reasons.

I would like to emphasize that I have always complied with Amazon’s policies and regulations.

I have a legitimate brand and all the necessary documentation to support my brand registration.

My brand has unique features and values, and I am committed to providing high - quality products and services to Amazon customers.

I understand that there may be some misunderstandings or errors in the application process. I am more than willing to provide any additional information or documentation that you may require to support my brand registry application.

I sincerely hope that you can re - evaluate my application and give me a fair chance to register my brand on Amazon. I believe that having my brand registered will not only benefit my business but also enhance the shopping experience for Amazon customers.

Thank you for your time and consideration. I look forward to your positive response.

Best regards,

and i have opened case many times ,submitte report again and again

nothing changed , just want to know why take so long to delete a feedback ?

Hello,

As advised by @Seller_SBIjJooGeXSQ6openin a thread.

We are also facing critical For the INFORM Consumers Act, It shows "Your account is at risk of deactivation".

Was about to open a case before saw the thread in the forum.

Looking forward on updates from @Seller_SBIjJooGeXSQ6

Hi @Seller_zukQNO61PzGck,

When I try to edit the listing after creating the ASIN B0DTHWJK6F, it show 'You need approval to list this ASIN.'

After clicking 'Request approval' the page show 'We are not accepting applications to sell.

Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)

Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)'

We are the brand owner and creator of this ASIN, now this ASIN is Active but cannot be edited, we also tried to create a new ASIN but after a while it turns into Inactive.

I kindly request your assistance in this Case ID: 17234747921

I would greatly appreciate your help in resolving this matter.