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@Seller_Udi0JNbTrsmUV

Can QR codes direct customers to our website (outside of Amazon) where we provide additional product information? We do not request or influence customers to leave positive reviews; we simply ask them to share a review or contact us with any concerns through the platform where they purchased the product.

Product Compliance Doc Reviews have been slow and delayed since the beginning of last fall. We have had to escalate with SS basically on every single newly created ASINs that were pending for several weeks/months. Currently I have 8 ASINs that are still Under Review and have been waiting for months already. I've already escalated with SS twice, but still have not heard back. Can a moderator please assist?

Case ID:

17016568041

17106171851

17106068941

16950951491

16950951521

17016510401

17234331271

16950951541

We include shipping in our prices for books. We have set the parameters to allow time for media mail shipping. However, Amazon keeps using UPS for delivery date promises and threatens us with possible late deliver if we do not select UPS. This costs us nearly twice as much for shipping and takes all of our "profit"! Why do they keep making ridiculous promises that are way shorter than the promises we have set?

Hi @Seller_t9kvdr2yixQej

like many other sellers facing the same issue, we have come across the same brand "dzotmyn" hijacking 2 of the ASINs we were selling on. Please help

B0777NF7GL

B077BCCHB1

Hello, we will register a brand registered in the USPTO in the brand registry section of Amazon. I am an authorized seller of a registered brand in America. I have a sales contract, license agreement, and proforma invoices stating that I am an authorized seller of the brand. However, when I searched the forums in general, I saw that it was written that the American company address of the brand owner in the USPTO and the address of the American company of the Amazon account owner (i.e. the Amazon account business address that will register the brand) should be the same as the address of the American company. I have a different American company that belongs to me as the authorized seller of the brand, will I encounter any problems while registering the brand, please answer. Thank you

After submitting documents to renew our small business certification for the new year(been doing this for several years), Amazon has suspended our small business certification for some reason. After creating a case, I was told "Our review find that your account is not linked to the brand’s registration as a brand owner in Brand Registry." We don't own a brand have not registered a brand. I can't seem to get an explanation as to what's going on. This has not happened the last several times we have submitted updated documents for renewal, so what has changed this year?

Can I get a @Seller_nUXRIxpv1gT6F to look into this or provide more details? Thank you @Seller_37l8i4vuvugjG @Seller_pAPBCLhysbW5T@Seller_SBIjJooGeXSQ6

CASE 17402003721

Hi, I've sent money through seller wallet, but the receiver said the money didn't came. The transaction ID is [moderator removed personal information]

Thanks in advance

For ASIN: B0C9K1ZTD3

I never add this product in my inventory.

Amazon says I intend to sell it.

Is it a bug?

I feel very bad when amazon accuse me. Because amazon is a system.

Hello,

We are experiencing an issue with stranded inventory under the "Fix Stranded Inventory" section:

The page shows only 3 available units to fix, but when hovering over the inventory count, it indicates:

• 1,000+ reserved units for one SKU
• 900+ reserved units for another SKU
• 600+ reserved units for another SKU

However, in the Inventory Management page, all products show 0 available and 0 reserved, which contradicts the stranded inventory data.

Removal issue: When attempting to remove the 3 available units in Fix Stranded Inventory, the removal page shows 0 units, making it impossible to take action.

We are trying to clear out our inventory to avoid ongoing storage fees, but this issue is preventing us from doing so. We have tried reaching out to Amazon support multiple times but haven't received a clear resolution.

Questions:

1. Why is there a discrepancy between Fix Stranded Inventory and the Inventory Management page?
2. How can we remove or release the reserved inventory so that we can process removal?
3. Why does the removal page show 0 units when the Fix Stranded Inventory page still shows available inventory?

Has anyone else experienced this issue? Any help or guidance would be greatly appreciated!

Thanks in advance!