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How to check my store is Hamzat approve or not ?

How to lower the bid of a relatively high keyword?

If Amazon ever listens to feedback from FBM sellers, PLEASE get rid of the option for a 'replacement' within the return options, or at the very least allow the oppurtunity to OPT OUT for all products/price ranges.

100% of our 'replacements' are because a buyer wants a DIFFERENT item (noted in buyer comments or later messaging after shipment 2: requesting a different color, different size, etc...) not because anything is actually wrong with the product.

Aside from the buyers scamming the system, the others seem to think it's an exchange option.

Buyers are entirely confused by the structure and often upset when they receive the identical item they purchased= poor buyer experience.

RFS doesn't always happen either, so even SAFE-T is out of the question- or we take metrics hits for canceling replacements. Lose-lose for the seller AND buyer. There is no upside to this policy.

I have a feeling this will go nowhere, but wanted to post it anyway : )

According to our records, we have not received details of your commercial insurance policy after multiple email follow ups. The Amazon Services Business Solutions Agreement requires that once you reach $10,000 in gross proceeds in any month, or if requested by Amazon, you secure commercial liability insurance. We ask that you submit proof of insurance for the products you sell on Amazon.com in the next 30 days.

Hi,

So I've sold on here since 2010, and do have insurance, but Amazon has never requested it. I'm a little confused with the "multiple email follow ups", This is the first time I've gotten an email about it. While I have exceed $10k in a month a couple times, the last time was in 2020, and it was only $2 over. Currently, my average sales for the last 4 years are less than $3k/mo.

Is this another glitch, or do I need to contact my agent and add Amazon as an additional insured and make sure the policy handles all the little stipulations on the insurance requirement?

"I'm tired of talking to your workers and receiving unhelpful answers. Please stop hiring unprofessional workers; it feels like I'm banging my head against a wall!"

My account health is good, and I am still selling my products, but I am facing issues of funds because Amazon has not released over $10,000 from my seller account since December 2023. When I tried to open a case, they usually replied that I would automatically receive the funds in my bank account after 15 days, but since December 2023, I haven't received a single penny. When I called seller support, they said they would transfer my case to the internal team because it is not a seller partner issue. Before December 2023, if I had $1,000 in my seller account, they always released funds after holding a maximum of $200 for the seller account reserve.

Now I don't know where to get help. Can someone please guide me?

i failed twice but i want to update my legal entity again can i get the second chance

Hello,

My account was deactivated on 5/23/2024 for authenticity compaint and since then, I have called account health and every one I talked was just "guessing" on the reason why, so they would suggest, "it might be this or that.. etc. So I make an appeal and enclose the information specialist told me about, like invoice, credit card statement, etc. But every time I get the same reply from account health "We do not have enough information to reactivate your account". Finally after nearly a month, they said that they need the invoice in my name from the 3rd party seller of Walmart. So, I tried by contacting the seller as well as Walmart, but was unable to get such invoice, (understandably so, as I did not buy from them directly, but was bought from Walmart. Many attempts to contact account health, but I kept getting the same reply (to submit the same invoice as requested)

Finally, upon the suggestion of one of the account health specialist that I may elect to accept the violation and the most likely will reactivate the account (without any promises). But unfortunately I got the same reply by asking for the 3rd party seller.

So on the 19th of June, I requested that this case to be escalated, and I was told that it may take 7-10 days to get a reply. After checking every day, I decided to contact them again but I found out that the "call me" option has been removed from my help screen and I can only send messages, so I did. Today I see that there is a reply asking for the 3rd party invoice with supply chain for authenticity purposes. Even though I had clearly stated that I was not able to obtain any invoice from the seller, also Walmart said that the seller is not obliged to provide such invoice and I can only go to the WM website and print my invoice from there.

Special Notes:

1) If I was able to get an invoice from Walmart seller, I would have submitted it from the beginning, and that is the reason I opted to accept the violation.

2) This product was purchased one time only (12 pcs) back in March 2023 and there is now one item left in my inventory that can be checked for authenticity.

3) I have had instances like this previously where they request such information for invoice, etc, with a notification saying "your account is at the risk of deactivation". I submit the required information and then they remove the notification. But his is the first time that they actually deactivate the account and then ask for supporting documents.

4) Upon checking the rating of this product itself on Amazon, it is rated 4.5+ with over 1400 ratings. On the other hand I checked my customers feedback and there is no negative feedback on this product (zero) and there is one positive feedback giving it "Excellent" review.

5) The same 3rd party seller of Walmart is still selling the same item at Walmart until now (at least a year and 4 months later). Logic says that if it was inauthentic he would not be selling it for that long of a time and at the same time, many people would have complained about it, as most Arbitrage seller do source from Walmart and I'm pretty sure I wasn't the only one who bought this item from Walmart.

So the 2 big questions here are:

A) I would appreciate any help from Amazon account health on how to solve this issue, besides that I need to submit invoice from the 3rd party seller, which so far it was impossible to get.

B) If not, what are my options?

Noting that I did ask the same to account health specialists.. Also asked as why the "call me button was removed as I desperately need to talk to someone.. But I only received the same response "You need to submit the required invoice"

Thank you for your time and my apologies for the lengthy note, and I hope to get some help form anyone who can point me to the right direction.

please enable me for verfication again

if your account deactivated and you appealed more but Amazon not answer for your appeal. And it’s in final decision because no email coming from Amazon, what should I do in this situation. Please help me.