A book that I had shipped to a customer via USPS media mail over a month ago was unexpectedly returned to me. Amazingly, the buyer had never contacted me despite how late the order was. I immediately initiated a full refund to the buyer, but was unable to send a message to them explaining what had happened because all of the options for sending were grayed out. The one available reason was for courtesy refunds but can't be edited. That's just ridiculous. I have no idea why Amazon tightened the rules on communications, and I know that happened a while ago, but there really needs to be a way to get legitimate messages to customers. I have the person's address. What am I supposed to do? Write them a letter? Google their phone number? [sigh]

1,323 Marvel Comics listings were deactivated, all saying the same thing: You need approval to list in this brand. 99% of my Marvel Comics listings are at least 10 years old, I do not sell new comics, I do not have invoices from the last 6 months. All the time I have spent posting these comic books to Amazon is now wasted. Hundreds of hours invested are now gone.

Since my account has been deactivated, I need to remove all my inventory. Most of the inventory I have already removed by creating removal order, but there are still hundreds of products that I can't remove. When I create a removal order, some of the inventory can be created for removal, but then it gets canceled by Amazon, like in image 1. Most of the inventory can't even create a removal order, like in image 2.

Does anyone know what I have to do to remove all the inventory?

I sell videogames mostly older/retro where every game will have listings with varying conditions. It used to be that buy box would only be for a condition of "very good" or better. Now it seems that even "acceptable" condition is now getting the buy box sometimes. What's going on with that? Usually "acceptable" condition typically means that it's going to be disc/cartridge/game only, so having that as the buy box when the pictures of course on the listing usually always show it coming with the case and what not is going to potentially cause a good amount of issues.

I can already see the influx of returns when customers get their games in a generic case or just a paper sleeve when they were expecting to at least get the original case with it. Even if the seller does post pictures or says that it'll be only the game, we all know that refund will be approved in half a second.

This comes into question, what/who is this change for? Certainly not for the customer(s) as this will undoubtedly cause confusion and frustration for them. Not sure how it would be good for sellers either, usually the games in "acceptable" condition are ones that have pretty low profit margins and having to pay for the return shipping on any of them usually results in a net loss.