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@AmazonHelp,

My account was taken down due to "Identity Verification Violation" although the appeal was submitted before the closing time. Please look into why is it taking so long although I have tried to reach out through many cases and spoken to different Amazon reps of support and account health. No one has yet reached out to us for clarification and resolving this issue.

@AmazonHelp. Please rectify this issue on priority as we are losing big time on sales. Case ID: [17538438421]. Can someone escalate this?”

Awaiting.

Cake The Label.

We have, for the second time, received an email from Amazon, the gist of which is conveyed by the sentence: "Given that you sell products that may pose increased risk of bodily injury or property damage, we request that you provide proof of commercial liability insurance by April 30”. We never have, and never will, sell anything on Amazon except used books. Does anyone have any advice on how we can convey that fact to Amazon?

last year i got registered with amazon and got verified on LLC. Never changed my id details. 1 Year ran verified account with multiple ppc campaigns and storage fees in hundreds of dollars. And suddenly my id verification fails.

I had additionally applied kdp account on same details which got approved and then deactivated. Not sure, if this caused a fraudulent concern? Shouldnt have approved my account, if this was an issue ever.

Later, they forced me to deactivate my amazon account with large inventory.

Help does not give specific details concerning confidentiality of my own details sharing with myself ???

It is frustrating if verified account fails after 2 passed verifications (as every 6 months verification is repeated) .

Now, what happens to my inventory? Unfair treatment with out clear direction. Forceful deactivation.

@Seller_RSwABJNHpHnEZ @Seller_dnxnrsZIeTNo3 @Seller_OOVUXZLmb2UEH @Seller_4GjtS9k0cnHHv @Seller_WD80mtpYHjvBN

I really cannot express just how disgusted I am with Amazon!!!! I received a notification that 300 units were being shipped/returned to me because they were expired. I requested a bin check and they came back as NOT EXPIRED as I already knew because they were delivered to Amazon in November 2025. Bin check also sent pictures as well showing NOT expired. I have been receiving daily correspondence from Amazon that the units were going to be returned to sellable. Today I received a phone call from a shipping company that has in their possession my 3 pallets that they are trying to deliver the 3 pallets to me. Amazon literally shipped these 3 pallets to me!!!!! They are NOT EXPIRED!!!!! Please let me know what am I supposed to do now???????

Ticket number 17463980461

Hi,

My team is trying to account for and reconcile payments we receive from Amazon, but we run into the roadblock of not knowing how the reserve amount is determined or withheld on an order level.

From my understanding of the Account Level Reserves, funds are withheld for a number of reasons but I am not sure any of them apply. For context, my shop has been live for a roughly 4 months with no history of chargebacks or A-to-Z Guaranteed refunds that I can see.

On an order level, how can I determine how much was held for reserves? I do not see this information available in any of the transaction reports I've viewed, I cannot find any information about this in seller central or the forums, and I did not see anything specific in the policies/agreements other than that there IS a reserve.

We recently got our brand registered, and submitted some of our product listing. Initially they were accepted (it seemed), but then a few hours later we were told the listing were removed and that we needed to apply to sell these types of products. When we click on the link to apply to sell them, we get the following message:

We are not accepting applications to sell:

Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)

Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)

Are we able to get some assistance with this issue so that we can get our products listed?

I can’t upload my new phone number , requires my ID and I uploaded it 4x and I’m still getting denied and it’s MY ID ! And I’ve uploaded a clear picture of my brand on a product and it is being denied for not showing my brand name clearly when it dies , I’ve uploaded 6 times and they’re is NO SELLER SUPPORT NUMBER at a almost trillion dollar company . This is insane . I used chat 7x with no help , I’ve called 7 times in circles and they’re last guy sent me the Medicare .

CaseID: 17437362281

My account has been found to related to an account beginning with 'gvdsfujiyama'. I do not own any other seller central accounts and I have no idea who or what this other account is. The only reason for the link I can think of is that I used a public wifi while travelling in Japan. I did not log into my Amazon Seller Central account, but did log into my buyer account! Could this have cause a link? I have filed several appeals stating this and have also emailed a Notarized Affidavit to the appeals team for review. However, I keep receiving this standard message in response. I am at a loss of what more I need to submit to prove my independence from this other account. Can someone please help? @Seller_pAPBCLhysbW5T

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We received your submission but do not have enough information to reactivate your account at this time.

To reactivate your account, please provide evidence that you have never owned a separate account and believe this deactivation was in error by providing supporting documentation. This includes but is not limited to any authorized or unauthorized relationship through a third-party company or evidence of account compromise. If we cannot substantiate the claim, your account will not be reinstated.

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Hello, I have a pending case in the "Manage Your Compliance" section for ASIN B0F29RTTB3, which has been under review for over 5 days.

I've already uploaded all the required images showing all product faces, labels, and requested information.

I would appreciate it if you could review the case and help me reactivate the listing, as I need the product back in stock as soon as possible.

Thank you for your help.