Welcome to Seller Forums

Hello @Micah_Amazon @Rose_Amazon @Cade_Amazon @CR_Amazon @Steve_Amazon @Tiff_Amazon @Emet_Amazon @LeviDylan_Amazon @Jameson_Amazon

@Blake_Amazon

My Seller Wallet has been having issues in verifying my credentials/information. It has come to a point that it is not loading and moving forward. By this I am not able to carry forward my selling in amazon central. This is a major problem. Please reply ASAP.

Hi, I've sent money through seller wallet, but the receiver said the money didn't came. The transaction ID is [moderator removed personal information]

Thanks in advance

We are selling in the electric walking stick and received a Product Compliance Request and submitted all of the required documentation. Steps we have taken below:

(1) Compliance request received

(2) Submitted all required documentation

(3) Compliance request "Under Review"

(4) Rejected by the team with a very generic reason

(4) Many calls with the support team, no one is able to help

(5) Made changes, Submitted a new request

6) Rejected again for a different reason nowl still very generic (Very hard to understand why they are rejecting it.

(7) Tried sellr support again; they don't even know why it was rejected.

(8) Submitted 4-5 more times after this

(9) keep getting rejected withouth any clear explanation

We have tried everything we can to get this case pushed forward, but there is no resolution in sight. Does anyone have advice on next steps? Any help on this would be greatly appreciated!

PLEASEE HELPPP

Thanks

Hi @Seller_8hQgfj6OVZYse ,

I noticed you were helping another seller on a post and I wanted to ask you if you could also look at my case too?

1) ASIN: B0DYL2MPN9 | SKU: ME-WCER-QR0R | Product Type: Marble Tracks

2) ASIN: B0DWHB49Y3 | SKU: 4B-LQUY-EMD0 | Product Type: Collapsible Play Structures

3) ASIN: B0DWHCCXH9 | SKU: 57-G2ZJ-3RM1 | Product Type: Toy Building Blocks

Thank you

Dear @Seller_l7Jtck9jxnEA0

We have submitted all the necessary compliance docs over 15 business days ago, and it's still showing under review, with no progress update whenever we contact seller support. If you could please look into this and let us know where we stand?

Case ID: 17296722111

Thank you

A shipment of 229 units was marked as "delivered" by the carrier and signed for by Amazon. However, the inventory was never checked in. The discrepancy investigation shows "completed" with no reimbursement, despite providing POD (Proof of Delivery) and packing slips. Support cases are either ignored or redirected without resolution.

is there any solution?

we are needing help with the audit of the CPC… It's been two months since I submitted my CPC certificate and they haven't responded But no response from the review team.

It has been 17 days since the CPC review was submitted, on February 18th.

There has been no response to the case.

case ID：17233204411

Tracking is showing a delivery photo for each package delivered to the location as ordered.

Is there a way to correct this?