After 5 years, I woke up to find my ASIN hijacked to the brand name "YIERSAN"... and all AWD automatic shipments halted "as I need permissionto sell this product".
6th time this has happen to me in the last 2 years .....
SO, this morning, Ip opened a case with "seller support" and , within two minutes, I get a canned, template response.... "You cannot change brand name - you need to create a new ASIN"....which IS EXACTLY what just happened..... someone changed the brand name ! PS : My brand is registered in brand registry..... THIS IS NOT SUPPOSED TO BE ALLOWED.
seller support doesn't even read the emails.... for all the fees we pay, we get literally no support it seems.
Does anyone have any advice in expediting a solution..... ?
Case ID 16712600071
Any help would be appreciated.