I am a seller from Japan and product has already been registered with a JAN code, but with incorrect information.

ASIN: B002TUWGRO

At first there was no brand name, but it took time and effort, but Amazon added the brand name.

This product is finally ready to be listed.

However, the category, product name, and product details are all incorrect, and my request to correct them has been rejected.

Do I have no choice but to give up?

Dear Amazon team,

cc : @Seller_l3eCP9f1PtJXC

"A competitor has left a misleading and targeted review 7 months after purchase with no history of refund or complaint. It appears retaliatory. Kindly review under Amazon's Community Guidelines."

He purchased the product September 2024 and now in April 2025 he has left a nasty 1 star review about the product. he has never contacted us for refund or for any complaints.

I would appreciate if you can take cognizance of this violation and remove this targeted review.

Thanks

LuminaRest

My Amazon uk account got deactivated and we got an email but my colleague deleted that email by mistake.so we exactly don't know the reason behind deactivation. We lose access to whole European region and we can only access north American region. Even I am not able to see account health or performance notification or contact seller support on uk region. So I am using USA region for help. Can anyone guide me how to find out the reason why my account got deactivated. Although my USA account is also deactivated but atleast I can Abel to see health and performance notification

Dear Amazon Seller Support,

I am writing to report a fraudulent order activity that clearly demonstrates abuse of Amazon’s return and replacement policies.

Here are the details of the case:

• Original Order ID: 114-2284027-8779444 (Placed on April 13 at 13:11)

• Replacement Order ID: 113-3063385-6331446 (Placed on April 14 at 07:46 — less than 19 hours later)

• Refund Request Date for Original Order: April 15

This buyer placed a replacement order in less than 19 hours after the original purchase, and then immediately applied for a refund on the first order. This is a classic tactic to obtain a product for free — something I have unfortunately encountered multiple times in the past. However, in this case, the timing and urgency of the actions make the abuse especially blatant and infuriating.

I believe this is a clear violation of Amazon’s policies and an intentional exploitation of the system. I respectfully request your team to review this case, investigate the buyer’s behavior, and consider flagging their account for potential abuse.

Such behavior not only damages sellers like myself, but also undermines the integrity of the Amazon marketplace.