Hello,

I sell in Germany and recently transfered my account to a new company located in Estonia. Now I wanted to expand to Amazon USA and I was asked to verify my company information for Amazon USA. Unfortuantely, it still has the my old German company information and I am unable to change the country, it's greyed out. I have seen several threads about the same issue, however, I am unclear if they acutally solved it and how.

Help is much appreciated: My case ID is: 17405904121

@Seller_aEROSwwdnzGiU

@Seller_37l8i4vuvugjG

@Seller_SBIjJooGeXSQ6

@Seller_guLNtDGZuva40

@Seller_4GjtS9k0cnHHv

Dear Amazon Moderation Team,

I have been an Amazon seller since 2022, generating over $2 million in annual sales. Over the past six months, I have been working diligently to establish my dog supplement brand. My supplements are currently available on other platforms, and I have successfully obtained Brand Registry approval through Amazon.

However, I am encountering an issue where my product listings become inactive shortly after being added to Amazon. The deactivation appears to be due to Amazon’s policy on pet ingestibles and pet supplies, as indicated by the following message:

*"We are not accepting applications to sell:

Other Pet Supplies category in Refurbished condition(s)

Other Pet Ingestible Products in New, Used, Refurbished, Collectible condition(s)

Other Pet Supplies category in Collectible condition(s)"*

I have all the necessary documentation to verify the legitimacy of my business, including GMP certificates, ISO certifications, invoices, and other supporting compliance documents.

I previously opened a case regarding this issue (Case ID: 17431914271) but have not yet received a resolution. I would appreciate it if an Amazon moderator could review this matter and provide guidance on reinstating my listings.

Thank you for your time and assistance. I look forward to your response.

@Seller_zukQNO61PzGck@Seller_OOVUXZLmb2UEH

case id 17168559101

It has been a month since I submitted the compliance materials, but they have not been reviewed, and the products cannot be sold normally. I am very worried. What should I do?

its pretty sad so many people have been gated in universal movies and vinyls. But hey goodwill who sells used stuff that has been donated yet can still sell these products..if Amazon was worried about keeping their marketplace safe that's just a load of crap btw they would not let goodwill sell their goods. I don't understand how they get away with selling anything they want.