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For the past few months on average, I have paid $50 - 100 max on storage fees, and this month I paid $600 for the exact same inventory, maybe even less because I sold some of those units. I understand that due to the holiday season, the rates increase, but this is an 800% INCREASE. I opened over 5 cases and I keep getting the same robotic automated answer of "This is the standard rate" What does that even mean? In November I paid $70 and in December I paid $600. It can't be the size of my items since they have been charging me just fine for the past few months... Can an Amazon mod here please help me escalate this, this is just outrageous and I'm not getting any help. @Seller_s3amN64nZ4y9V@Seller_guPeMXBrBxqyU@Seller_RSwABJNHpHnEZ

Hi there quick question. What category do hanging car diffusers go under, in a handmade account? It's like I could list them in regular Amazon but they're handmade and I'm having a hard time figuring out what category they go in. Thanks so much

Two days ago, our account was deactivated due to an unpaid balance of $3,000. The payment was initially rejected by our bank due to a transaction limit. To resolve the issue, we made the payment in three installments of $1,000 each and submitted an appeal. However, despite 48 hours having passed, our account remains deactivated. I’ve contacted Amazon customer service multiple times, but the experience has been frustrating and unhelpful. This delay is costing us valuable time, and it feels like no one at Amazon is addressing the urgency of the situation.

We asked our UPS driver yesterday about pickups today (24th) letting him know he could pickup at 12 noon if we wanted as we were closing early today. He told us that wouldn't be a problem as he anticipated most of the business on his route would be closed. Fast forward to today and he shows up at noon and informs us that he isn't picking anything up, and that UPS Ground was not doing pickups for anyone today. Did anyone else's UPS driver inform them of this modified service schedule beforehand? It seems like even our driver didn't no know about this until today. Also, did Amazon know that one of the big three carriers was shutting down pickups on Christmas Eve?

We are currently facing critical issues on Amazon that have completely halted our sales. Despite multiple attempts to resolve them through Amazon Support, the responses have been generic and unhelpful, providing no clear solutions.

The Issues:

Our brand meets all eligibility criteria for the Small Business Badge, but it has not been granted. Support has only provided vague responses without specific explanations.

Our SDS (Safety Data Sheet), compliant with Amazon's requirements, continues to be rejected despite being approved previously for an identical product composition before rebranding.

What We’ve Tried:

Opened multiple support tickets

Received repetitive, template responses with no actionable guidance

At this point, our products remain unavailable for sale, and our operations are at a standstill.

If anyone has encountered similar issues or knows an effective way to escalate such cases, your advice would be greatly appreciated.

Thank you in advance for any guidance.

ASIN B09TG5KG3L is hijacked by "DAONEG" and now we need permission to sell on the asin. We are the original creator of the listing and have a trademark for the brand. however, we are not brand registered on amazon but USPTO registered,

USPTO registered Yes

case ID 16860449901

Hit with 2 OTDR defects this morning. I use Veeqo, have all my automations set correctly, and am not supposed to ever have a defect. I called Amazon and the agent told me that Veeqo is third party and unless I purchased it direct from Amazon.com, there was no protection. I told him that was wrong, Amazon advertised this software and I have had no issues so far. He told me I was wrong, Veeqo was third party and has never been covered. Told me to report Veeqo.com to Amazon for false claims. Now how do i report an Amazon company to Amazon???? Can a moderator help? left hand not knowing what the right hand is doing again.........

Have been going around for weeks with this.

@Seller_RSwABJNHpHnEZ

Marked as a restricted product, it's not, didn't fix the listing on their end. Kept telling me it was live. Had to come to forums earlier to ask nice folks to check and see if it was live on their ends, it is not. Contacted again and was told it may be another restriction, there is not. Click to fix, says approved, cannot do anything beyond that.

Yes, you heard right... The reviewer reviewed another product and posted on our listing!

We paid an Amazon Service to gift products in exchange for reviews. The reviewer was talking about a different product. Specifically, they mentioned that they used this product for a year and it rusted. We just started selling it in October and we enrolled it in Vine in November. So unless the Reviewer is a timer-traveler this is literally impossible.

No, the Option to ask the Vine for retraction.

What exactly are the available solutions here?