CAN ANBODY TELL ME WHERE I CAN FIND ON WHICH DATE MY AMAZON ACCOUNT WAS CREATED?

I HAVE ALREADY DELETED WELCOMING EMAIL FROM AMAZON.

yet amazon saying i need to ship all my crap today??? USPS IS CLOSED YOU MORONS

Dear Amazon Seller Support & Community,

I am a long-time Amazon seller with a well-established business operating solely in the North America Unified Account (US, Canada, and Mexico). I’ve never created, authorized, or accessed another Amazon selling account — and I have never sold on international marketplaces outside of NA.

Despite this, my account was deactivated again last week for a "related account" violation—the exact same false flag that occurred last year. That incident required very costly legal intervention and ultimately led to reinstatement after Amazon acknowledged the mistake (documented in a letter from Amazon’s outside counsel at Davis Wright Tremaine LLP dated April 2024).

At the time, we believed the matter had been resolved. Clearly, it was not.

This recurring issue is devastating. My account never fully regained the sales momentum lost from the prior suspension, and now another unwarranted deactivation is crushing my business once again.

To be absolutely clear:

I do not recognize the “related account” referenced.

I have never used or authorized a third party to access my account.

I have never operated any other Amazon selling account.

I do not use any third-party marketplace services that would trigger account linkage.

I am deeply concerned this may stem from an internal error, data overlap, or unresolved token linkage noted in prior legal correspondence.

I submitted a detailed appeal referencing the previous resolution and offered legal documentation — including correspondence from two law firms — but the submission was rejected due to “insufficient documentation,” without specific guidance.

What else can I possibly provide? What is the path forward when the system flags an account wrongly and repeatedly with no viable resolution?

I am respectfully asking for:

• Immediate escalation to a senior account specialist or policy team.

• A full internal review of past reinstatement correspondence and account tokens.

• A permanent resolution that clears any false links and protects my account from future errors.

I am more than willing to share all the legal documentation again with Amazon staff via secure channel.

Amazon has been a foundational part of my business. I’ve followed every rule, operated with integrity, and yet I am once again fighting to survive due to an internal error I cannot fix from my side.

Please — help me fix this for good.

I am writing in regard to SAFE-T Claim ID 62002-43826-9093735, which we filed after the customer received only part of their order. I’d like to provide full context and request further clarification and a fair reconsideration of this case.

Order Details:

The customer purchased 4 units

We shipped the order in two separate packages:

Package 1 was delivered successfully, and we have provided proof of delivery.

Package 2 was lost in transit, and we acknowledged this in the SAFE-T claim.

The customer was issued a full refund on the basis of “Order Not Received.” However, we believe this should qualify only for a partial refund, since half the order was successfully delivered and we’ve provided valid tracking and delivery confirmation for that portion.

Despite submitting proof and documentation, the claim has been denied multiple times. Each time, the denial appears to reference the tracking for the lost shipment, while ignoring the tracking and proof of delivery for the package that arrived. I respectfully asked the safe what information they reveiwed, they kept ignoring my reqeust.

What specific part of the case was reviewed?

Was the delivered package and its tracking information considered at all?

If I am missing something in policy or interpretation, I am open to being corrected. However, it is critical for us to understand why the delivered package is not being acknowledged and how the decision aligns with Amazon’s seller policies.

To be clear:

The product consists of 4 separate, complete units — not one single unit split across parts.

The delivery of 2 units is not dependent on the other 2 units for usability.

If the customer was granted a full refund, we kindly request that Amazon either:

Instruct the customer to return the two units that were delivered, or

Reverse 50% of the refund amount to the seller, based on what was successfully delivered.

If there is a policy that specifically states a full refund must be issued when part of a multi-unit order is lost, I respectfully request that someone point me to that policy for future reference. I would love to know that for the future reference.

If not, we kindly ask a moderator or senior claims agent to re-review this SAFE-T claim and adjust the resolution accordingly.

Thank you for your time and attention. We appreciate your help in resolving this matter fairly and transparently.