I’m having trouble appealing my brand on brand registry. Any help would be appreciated. Seller support repeatedly sends me back the same message and I’m shooting in the dark here to get my brand successfully appealed.

I used IP accelerator, onboarded a trademark office through Amazon, submitted a brand under my previous company that eventually got denied by USPTO. Before denial, I submitted and got approved a USPTO trademark under my personal name for the same mark in a different class. A class of products I actively sell while abandoning the previous class of products completely.

I submitted an appeal based on what I believe I did against Amazon policy, corrective actions, SOPs but keep getting rejected repeatedly.

Is there anyone who can assist me and push me in the right direction?

Case ID

17320075791

Why did this happen?This decision was made due to one or more of the following reasons: a) your account was engaging in conduct that violates Brand Registry’s policies, such as, but not limited to, invalid notice submissions through our notice submission channels or tampering with the catalog; b) your application or account is related to other Amazon accounts or brands that have violated Amazon or Brand Registry’s policies, c) you are associated with one or more selling accounts as a primary owner and all of them have failed seller verification, d) inability to provide sufficient evidence of branding on products/packaging; e) you have a selling account that is de-activated, or f) your trademark application appears to be filed by a filing firm that may be violating US federal regulations and USPTO rules (explained below).

Second time addressing this issue

Amazon is using another company's brand (Rideconcepts) on my products/brand (Decorative concepts) and now after I reported the issue, Amazon has given me a listing violation warning. After opening a listing violation case as, directed by the forum moderators, I received listing violation warning; not to mention Amazon has done nothing to address the original issue.

As directed in by Amazon following the steps in this article PROCESS UPDATE - Report Incorrect Brand Name Changes I opened Complaint ID: 17617002351 and the only thing you did is sent me a violation warning. Amazon you are the one causing the issue not me!!!

I originally opened support case 17571661231 where someone name Luis informed me the issue is being caused by the following:

We concluded that we, at the Catalog Captive team, should delete any left over contribution on your ASINs coming from RIDECONCEPTS, you should wait 24 hours and then try again to list the products on your inventory.

This is a problem that Amazon has allowed to happen and its all on Amazon catalog team

I have close to 400 ASIN's impacted. Here's just a few: B0BWX17N9R, B08KVMF4SM, B0DJK4BF3F

I need someone from Amazon to actually resolve this issue that Amazon created as my listings are search suppressed!

@Sandy_Amazon @Dougal_Amazon

Qz tray is getting an error and not printing in bulk shipping

Is there an issue and do you know when this will be fixed

after clicking print it says qz tray cannot print orders please refer to zip file

and they all have to be printed one at a time

thank you for your help

4, four, four, 4, 4, four, yes FOUR times back and forth about this in one single SAFE-T claim! You are seriously making my nerves boil with pure rage.

Same process as usually, so stop lying that we offer free returns. Never have! The option is selected properly on returns settings page. And yes, I walked your team like my dog on a lease about this matter, screenshotting our setting and showing them, but still the audacity to keep replying in such a disrespectful manner is unbelievable.

Reason:

The item for which you requested a reimbursement of the cost of the return label is eligible for free Returns.

Policy:

By offering free returns, you are unable to deduct the return shipping amount from the refund for in-policy returns, regardless of the return reason. In cases where no prepaid return label was offered and the buyer has shipped the item back, you are required to refund the return shipping amount to the buyer.

Stop offering horrible support! My time is valuable! and it's 10:35PM right now. I can't keep wasting my time on this one transaction that I already loss money on. Figure it out.