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Order shipped on time,delivered on time and tracking shows delivered.bought shipping through Amazon buy shipping as FBM.Buyer claims did not get it.Amazon refunds and takes funds from me through an AtoZ claim as not recieved.I believe Amazon is supposed to cover this with buy shipping protection???

根据亚马逊商业解决方案协议第3条，您的亚马逊卖家账户已被停用。您的列表已被禁用。在我们与您合作解决此问题期间，资金不会转移给您，但会保留在您的帐户中。欲了解更多信息，请查看资金支付资格政策:

请发货任何未完成的订单，以避免进一步影响您的帐户

为什么会发生这种情况?

你有一个单独的账号shiqiangdexiaodian，因为违反了我们的一项政策而被强制执行

I am writing to express my concern regarding an ongoing issue with my seller account that has not been resolved for over a month. My account health is in good standing, and I have received positive feedback from customers regarding my products. However, I continue to receive messages from your team stating that there is a violation related to my ASIN and product shipment, which is causing my account to be deactivated. According to your communication, the violation involves a total of 1,400 units, which is inaccurate. I have only shipped 200 units of my product.

Despite providing the correct information regarding my shipments, this issue persists. The email received from your team contains incorrect details, and I have repeatedly explained that the shipment was for only 200 units, not 1,400. Yet, the problem remains unresolved, and my account is still facing issues.

I would greatly appreciate it if you could look into this matter thoroughly and help resolve it as soon as possible. I am happy to provide any further documentation or details if needed. Please check our Account seller center resolve all issue very argent

Hi,

I recently apply for brand registration on Amazon after my trademark for registration approval on USPTO.

I did enter all the information needed and got rejected instantly.

I would like to know my further actions to complete the registration and improve my selling center.

Attached relevant screenshot.

Case : 16939252081

@Seller_t9kvdr2yixQej @Seller_s3amN64nZ4y9V @Seller_RSwABJNHpHnEZ @Seller_OOVUXZLmb2UEH

@Seller_YeWcEeTwlVO93

Looping in some mods here because it shouldn't have to come to this to get a real common sense human.....but this is just where we stand at amazon nowadays.

We have 5 cases going on right now where cases have disappeared at AWD after being received correctly (well, as correct as amazon can receive). SS agents keep stonewalling and saying please provide documents, trailer number, whatever. I'll reiterate these are lost AFTER having been received so there is no need for documents.

Case ID's:

16927619701

16927851251

16927919491

16927884221

16927528311

Mod's please chime in. If a rogue SS agent does happen to come through and resolve a case before one of you respond, then my apologies. I doubt it though.

I have had to create literally 6 cases in the last couple days because either replenishment orders kept failing or quantities kept getting adjusted "due to avalability in the DC". Obviously, this tells me amazon lost a case and when we're talking about AWD, 1 case is lots of money.

Are AWD associates just incompetent or what? I just don't understand this at all. There should be less losses at AWD than FBA. #1, they keep big boxes around instead of smaller items. #2, they don't even have to transfer anything to other warehouses. It literally stays in 1 warehouse.

If this keeps happening as we get closer and closer to March 10th when reimbursements are getting castrated, we will have to pull out of AWD. It's just that plain and simple.

Come on, what exactly is going on here?

RE: ASIN B01KSIAF1M

I have a notice "fix listing suppression" and I do. I have entered and typed the description several times, but it's doesn't appear. This has been going on for 3 days. No description and I can't fix the listing. Therefore, my listing is not showing.

Here's the description, CAN YOUY type it in: For lawn and garden use. Electonic water timer. For up to 3 hours.

PLEASE DO NOT ASK ME TO CONTACT SELLER SUPPORT. THEY ARE I***OTS AND NEVER UNDERSTAND WHAT I WANT. IT'S AS IF WE'RE ON TWO DIFFERENT PLANETS.

I am a new seller trying to list products. However, keep receiving "declines" after I received approval for same brands. I have submitted required authorization letter from brand, and invoice; also submitted pictures as requested, still declined. Adding, brand still shows in my drop down for brands approved. Yet prompts me to apply again.

Spoke with company representative and brand authorization has not been revoked.

Any suggestions?

I began selling on Amazon in 2013 and have processed over 300,000 orders with a 100% feedback rating. I have always been meticulous, ensuring that every aspect of my business was executed flawlessly. Over the course of five years, I averaged $3 million in sales annually. However, a few years ago, my mother received a diagnosis of Metastatic Breast Cancer. I made the decision to put everything aside to be by her side every day for an entire year until her passing. Losing my mother was incredibly difficult, and it made returning to the relentless grind of Amazon very challenging.

In the following months, I resumed selling, and things were going well until one day, my payment was not disbursed. A few days later, my account was deactivated without any explanation. I later learned that one of my ASINs had received an authenticity complaint for a product I have sold for 12 years without one complaint. Despite providing numerous invoices, I received a standard reply saying they could not verify them. For three months, my funds were held in reserve, and the credit cards I used to finance my business were shut down due to lack of payment. I had relied on Amazon for my livelihood, and after not working for for a few years to care for my mother, my savings were quickly depleted. I started borrowing money just to pay bills, assuring everyone I'd pay them back as I expected to receive $40,000 from Amazon.

Last week, I was devastated to receive an email stating they were permanently withholding my funds. The impact of this news was unbearable. During the past three months, I discovered that one of my five dogs had bone cancer, and I was urgently trying to secure funds for his treatment. When informed that Amazon was keeping my money, I faced the heartbreaking reality that I have no other option than to put him down. Just two days ago, my electricity was cut off, and I’ve gone without food for nearly three full days because my dogs needs will always come first.

Words cannot express my deep depression. I have sold nearly all my belongings to get by, yet I now have nothing left to sell and feel utterly depleted. I will be evicted the first week of next month.Not only have I lost my income, but my entire investment is gone, with $40,000 withheld and approximately another $50,000 lost in inventory. The enormity of how this has devastated my life is indescribable. I am overwhelmed with bills, I owe money to others, and I find myself unemployed once again while facing losing my home. I’ve never experienced such profound depression in my life. The complete upheaval of my world over a single frivolous authenticity complaint—despite my history of hundreds of thousands of orders with perfect feedback has completely shattered me. My dogs keep me going, but they can sense my despair. The unanticipated deactivation of my account has had a life-altering effect, and the loss of my $40,000 and another 50,000 in inventory has left me feeling irreparably broken. Amazon cost me my livelihood, and might just cost me my life.