The problem of continuous fraud of customers (order products, use it and return for a full refund) is not new, and so many sellers here are bleeding money because of over-generous Amazon return policies.

The issue I'd like to raise is high returns for specific product - trading cards game, Pokemon cards, One Piece etc. People buy them to look for certain expensive cards, and there's no guarantee those cards will be in the box. It's sort of a gamble. It's an expensive product as well (selling for 90$ and up). And there's an overwhelming amount of FBA returns of opened boxes, when customer received sealed box, opened all packs, took good cards and returned what's left, with full refund! I even put stickers on the boxes "No returns after opening", but scammers obviously don't care. You can see pictures of returns below - clearly buyers knew what they are doing, every pack is opened, and common cards are left - they took only the good ones.

I have a customer who placed 5 orders, 3 separate for the same item, and 2 for another item. He already refunded first 3, and I'm dreading to receive the refund notifications on other 2 orders. I'm out of 400$ just from one this person, and he's not the only one doing it. This person should be banned for violating Amazon policies.

The order numbers are 702-2170797-0853832, 702-2237880-8540240, 702-8099331-1594606 (refunded) and 702-7077324-1628238, 702-8103760-0247428 (not refunded yet).

I strongly believe Amazon should make an additional rule in return policies for this specific type of Collectible products (trading cards games), because of it's nature (it's a chance of getting high-value cards, and it cannot be resold after opening). It's ok to return them if you mistakenly ordered a wrong item. But returning clearly opened product should lead to chargeback from buyer. Please please please escalate this to relevant department - this is a desperate cry for help.

@Seller_7I1InA30aApWy@Seller_WIFV02H2XUFgS @Seller_CnfW62x6yxvJw

Hi,

I see the following message on "Account Overview".

Your account has been deactivated due to inactivity. In order to reactivate your account, we need to re-verify your identity.

But when I click on the "Reactivate Account", it takes me to the "Business Information" page. But there is no option to upload the identity documents being requested.

I have called support, chat, emailed numerous times and just being given run around with standard reply of either "upload documents" or out team will get back to you via email and then they close case. REALLY really frustrating at this point.

Many days have passed

My latest case id is 17590466161. In the latest response it says: we can't provide support as this is not identity related. When clearly this is identity related. With no guidance on how can I re-activate my account.

Hello

I am facing an issue where I am unable to fix obvious errors in the ASIN titles in the CA catalogue (the USA catalogue has the correct name). Some of the examples are:

ASIN: B09TT4HGXT (USA Title: Liquitex Professional Heavy Body Acrylic Paint, 2-oz (59ml) Tube, Fluorescent Yellow / Canada Title: NC NC Anxiety pen 60)

ASIN: B09TT5JQCY (USA Title: Liquitex Professional Heavy Body Acrylic Paint, 2-oz (59ml) Tube, Fluorescent Blue / Canada Title: NC NC Anxiety pen 56)

There are about 10 of these ASINs, all of the Liquitex brand, that whoever created it many years ago seems to have entered titles as "NC NC Anxiety Pen ##". Reaching out to Seller Support (Case ID: 17615927431) is pointless as they keep regurgitating the same replies that this is brand controlled, when it is obvious it isn't as no brand would have this incorrect title go on for years.

In the past, a Community Forums Moderator has looked into this and has connected me with an Amazon Canada Catalogue Team Member who has been able to fix titles for me. Can I please request the same be done again? I have pictures of all the items, UPCs, etc, as proof.

Thank you!

My account was running just fine.. until one day amazon decided to deactivate it because of unverified bank deposit method. I have everything entered correctly and it still says unverified bank info. Any idea why?