My account was deactivated due to having another account suspended. Even though I only have one account and no other deactivated accounts, I appealed this issue, but Amazon refused my appeal, and now I don't know what to do

I sold a Disney DVD set in a tin that is factory sealed. It had a couple of very small imperfections so I contacted the customer to let them know. This was their exact response, "I cancelled it to make it easier for you. I don’t mind spots. But you can still send it if possible." Huh?!? About 5 minutes before their message they did a cancellation request.

I wrote back and included pictures asking for clarification but have not received a reply. My concern if I ship it is that they are going to say they issued a cancellation request. My gut tells me the safest thing to do is to cancel it and if they want it, they can reorder it. Whatever I do is going to be wrong, what would you do? Happy Easter

Well Its quite obvious Amazon is not a respectable business platform to sell on. I started with Amazon Oct 2024 selling my own label imported fruit juice. After doing everything by the book literally to the "T", I have come to the realization that Amazon has no regard for its sellers or theirs businesses. Amazon does not take any losses and passes the losses to the seller and that is why Amazon is the largest in the world. When one of us quits Amazon there are ten more behind us waiting to jump. My experience has been horrible with zero seller support and Amazon making huge costly mistakes for me by shipping pallets of my inventory to me even after they confirmed they are not expired. Now all of a sudden I just received another message that another 489 units are marked as expired and let's be honest there is absolutely zero recourse I have to stop Amazon from returning the pallets to me. All the units came from my first and only shipment to Amazon and none of the units expire until January 2026. I am tired of sending chat and email to entirely new individuals each day having to re-explain to someone who actually has no power to do anything anyways. At some point Amazon might realize the sellers are the backbone of Amazon but that has not happened. I am moving to the other seller friendly platforms before this completely ruins me like it has to a lot of sellers. Good luck guys I'm absolutely done with FBA.

Hello. Currently I have an Amazon store, but my sales have been declining, and I have to become an individual seller (at least for a while).

My question is this: does Amazon still collect and remit sales tax for individual sellers like it does for professional sellers?

Thank you!