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I wish I never started a this company back April 20 23. My daughter had some medical issues that for me to close my store I cannot get through to anyone that can help me disconnect this account. I tried to use the service from the personal side. I’ve been getting charge from my seller account that’s inactive ever since 2023 April. I’ve had a bank account have to be closed due to insufficient they keep charging me and won’t stop every time I message for someone to reach back out to me. I get someone communication that cannot help me. Jeff Bezos have too much money to keep taking money from poor people like me. I hate this place stop taking my money. I need a refund for everything that was taken. The store has been in active since 2023 April.

I have submitted multiple complaints to amazon through account health but feel like the 'report abuse' options don't quite fit what these buyers are doing: repeatedly buying and returning hte same item, likely so they can have them for free in perpetuity, but at massive shipping costs to me (and other sellers with the same problem).

Do I have any options to stop this buyer from continuing to purchase? These are all on FBA unfortunately, so I cannot just cancel the orders to the best of my knowledge. Thank you!

Here are some of the complaint IDs I made to amazon already (was told "Investigation complete")

Complaint ID: 17471110871, 17470711141, 16071363221

This person has been doing this for *years*

Hello,

We were reimbursed $0 for a full shipment that went missing by Amazon.

Reimbursement ID: 17414704851

Case ID: 17250033471

Support is claiming the reimbursement amount is $0 because it got found later on, but the units added are from another shipment and not the one that they lost.

The new case we created is not even being responded by their support (17498893281), more than 3 weeks are passed.

We dont want to spam and create a support ticket with the same issue but it looks like there is no solution to this issue.

Is there a dedicated support or email available for missing inbound issues that we can contact?

Thanks

Dear Amazon Selling Partner Support,

I'm writing to request the removal of feedback for an order where the buyer stated:

"Took over a week for its original delivery time, then it was delayed for another 5-6 days."

However, this statement is factually incorrect. According to the official tracking details, the item was delivered before the expected delivery date.

Carrier: FedEx

Tracking Number: 406013544491

Order ID: 111-7181085-3645026

I have already submitted a feedback removal request, but it was rejected. I am respectfully asking you to reconsider based on the tracking evidence provided.

This feedback misrepresents the buyer's experience and inaccurately reflects my performance as a seller. I kindly request that Amazon consider this as a false, delivery-related comment and remove the feedback accordingly.

Thank you for your time and support.

@Seller_nS0jcFQNDLG3e @Seller_JT2cdQLa0Oueg@Seller_guPeMXBrBxqyU @Seller_8hQgfj6OVZYse @Seller_RSwABJNHpHnEZ

Dear Amazon Moderators,

I am reaching out to seek assistance with a critical issue concerning my brand (Case ID: 17444053661). As the original Brand Registry administrator, I can no longer access the Brand Registry portal due to the closure of my associated Amazon account.

Despite being the legal brand owner, registered with the Canadian Intellectual Property Office (CIPO), I have attempted to resolve this issue through Seller Support since March 20th, and to this day, it has still not been addressed or resolved. I have received only generic responses that do not address my specific situation.

I need help to regain administrative control of my brand, as the lack of access is severely impacting my ability to manage key brand features like Vine and A+ Content.

If any moderators or knowledgeable community members could assist me with a manual review of my case or provide guidance on how to proceed, I would greatly appreciate it.

Thank you for your attention!

Best Regards,

J

Hello,

I have an account for amazon.com. On my account selection under seller central I do not see European countries.

How to enhance my account to sell in European countries too?

When I tried to sign up again for Germany for example https://sellercentral.amazon.de/ . It says email is already exists.

Could you plesae help me?

Thanks,

Hayati

Anyone having issues requesting remeasurement of item dimensions which are VERY incorrect, and they won't be updated?

@Glenn_amazon

@Bryce_amazon

Hi team,

Please look into the reference price of two of our ASINs.

I can see the error "Valid Reference Price Missing" for both of them.

We already have a list price entered in the "Edit listing" tab and it is showing in the detail page.

Please fix this so you can validate the reference price (list price) provided in the backend.

It’s incredibly frustrating that we’re held responsible for refunding packages that didn’t arrive, even though the buyer has posted a review confirming receipt of the couch and expressing satisfaction with it. The buyer provided an incorrect APT number and only contacted us after the packages were delivered. What exactly does Amazon expect us to do? Are we supposed to go to the buyer’s residence to retrieve the packages for them? Amazon doesn’t allow us to update the shipping address on behalf of the buyer, yet we’re still held accountable for any lost packages, even when the buyer provides an incorrect address.

I’m extremely disappointed with Amazon’s handling of this situation. How can I possibly get my money back? Any help would be greatly appreciated.

@Seller_1KYLYkgAlu4xX @Seller_FJwyF3iu5qxUY@Seller_ovM5p622oIbGp@Seller_RsATYbG9XP0HP@Seller_s3amN64nZ4y9V@Seller_khUF6HPR2AHxu@Seller_t9kvdr2yixQej@Seller_RsATYbG9XP0HP@Seller_nS0jcFQNDLG3e@Seller_vtQxROP6UNr1O@Seller_l3eCP9f1PtJXC