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After the raise of hidden fees on Amazon - many sellers are stuck figuring out unit economics and or the health of their business mid year. For many of us that think we are doing pretty well - end of year taxes are rude awakening. Between unpublished/delayed placement fees, invisible/delayed reporting on low inventory fees and few of our competitors going around amazon placement fees for the most of the last year - our company is on the brink of bankruptcy.

Here comes "Manage Your Sourcing Cost" board. We have 40,000+ ASINs in our inventory, where 20,000+ ASINs are active. We notice that Amazon can "magically" find inventory that they lost 3+ years ago. That means that a large portion of those SKUs are still in play.

There a lots of problems with this roll out as usual. Many sellers of our size will have trouble collecting and maintaining costs for this many SKUs every month. So far EACH ITEM WE UPDATE creates a request for documentation. That means thousands invoices, where lots of them will be denied (based on experience). They will be denied not because they are not legit but because people reviewing them are not really reviewing them and denying them for any reason. That means thousands of fights and back and force. If we choose not to play this game - we estimate total loss of $100,000 a year for our size business as most items are estimated 20%-50% below invoice costs...

To top it up - bulk inventory uploader - is not working for us. But even if it did - it does not have a field for "documentation link". That means 30,000+ manual file uploads into Amazon...

That's not even mentioning that uploading our costs into Amazon inventory system will be guiding them to our most profitable SKUs and suppliers. And with Amazon removing our ability to add MOST brands (they will not tell us why or if there is a way forward) I feel the days of us selling on Amazon are numbered...

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Hey everyone,

Can I please receive some help in figuring out why my brand registry keeps getting rejected? I have been trying to get my brand and fba setup since February and I utilized Amazon’s IP Accelerator program, have a pending trademark with USPTO, have a registered corporation but keep getting rejected for the following reason:

“This decision was made since we could not verify the registered business name and business identifier (for example: tax ID number or business ID number) provided by you at the time of submitting the appeal form. “

In my brand registry I have submitted my corporations filing certification however I now realize my business number was compiled with the business number and reference number on the legal document which may have caused confusion during the review of my case (ID 17323556961)

@Seller_t9kvdr2yixQej  @Seller_PIHyltK09pbl3 @Seller_zukQNO61PzGck are you able to please offer assistance in help refilling my case as waiting an additional 90 days would significantly damage my relationship with my manufacturer.

I appreciate the help everyone!

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Account Deactivation
by Seller_DSreFoFEf5cUv

Good day

My account has been deactivated since June 2024. To date, the issue remains unresolved despite the various attempt to rectify same. I have never seen an issue that takes this long of a time to resolved. I have signed up for two video verification meetings, one of which I should have had this morning, Monday March 10 2025 at 1030 am. that did not happened. The worst thing is that it cost me so time and resources that I could have invested else where. I have products on Amazon US marketplace that I sent into Amazon FBA from May 2024, but only to see them being placed on the platform as stranded in the past week, waiting to be disposed of , knowing that there is nothing can do to recoup some of that money that I have spent, hurts me so much. I have other products that I would have bought to ship to Amazon FBA that expires the end on the moths hurts. I have been trying since June 2024, 9 months later, still nothing. I was told that my account was link to another marketplace. I resolved that issue and still here I am. I don't what to do, but if someone can help me, i would appreciate it.

Thanks in advance

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INFORM Act Tax Questionnaire HELPPP!
by Seller_u6hCmJ3osbfNt
Amazon replied

@Seller_SBIjJooGeXSQ6

Good morning @Emet_Amazon , I am writing to you because I see that you have solved some cases of sellers like me and you have been very helpful with this issue.

Two days ago I saw that in my account information I had to verify according to the law some fiscal data, I am LLC of a single member NON resident so I choose the option of personal classification and not as a company. When I go to enter my EIN number and hit submit all the data it tells me that my name and my Tax ID do not match in the IRS records.

I can see that in this INFORM questionnaire my company's US address is the default, however in the Amazon tax interview as well as in the legal entity my permanent residential address in Panama appears. From what I see it seems to be a problem with the address, however here in the INFORM questionnaire it does not allow to change the address and I do not know why it is wrong in autimatico. I see my fiscal information in Amazon and everything is fine, however how do I change it here in the questionnaire? I see that other people are being told to update it inside amazon, however inside amazon it is correct.

I have opened the case: 17340894751 however I have not received an answer for 2 days.

Could you help me?

Thank you very much

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Missing inventory in FBA Shipment
by Seller_gUZtDPW1QJnYU

I have an inventory discrepency of 32 missing units for FBA FBA18SZCH8LJ. I have opened case ID 17297333861 with all the necessary documents on 02/26 but I have not received an update. Could one of the mods help with this issue?

Thank you!

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Hello,

Grateful if the moderators could help me out with the following issue:

I have completed the verification for the INFORM Consumers Act, however there is still the red banner on my dashboard with the message "Your account has been deactivated".

When I click on the "Reactivate your account" link, I can see that all the verifications are completed and green - nothing pending.

I also received an email/notification stating that my tax information has been reviewed and the verification has been completed.

Please can someone help.

Thank you

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Hello Amazon Team & Fellow Sellers,

I have been stuck in an endless appeal loop for the past 3-4 months, receiving the same automated rejection each time without a proper manual review.

Background of My Case:

My account was deactivated due to alleged compliance document issues.

I submitted original, verifiable documents directly from the testing lab, with QR codes for verification.

A former employee unauthorizedly altered previous documents without my consent. As soon as I found out, I:

Terminated the employee and took full control of compliance.

Implemented stricter document verification policies in my business.

Re-submitted the original, authentic compliance reports from the lab.

My Issue:

Despite providing all necessary evidence, I keep receiving the same copy-pasted response stating that my documents are "forged or manipulated"—without any clear explanation of what is wrong with them.

What I Need:

A senior-level manual review by an Escalations Specialist.

Specific feedback on why my new documents are being rejected.

A clear resolution path so I can comply and regain access to my account.

Next Steps I Have Taken:

✔️ Emailed executive-sellerrelations@amazon.com and pq-review@amazon.com

✔️ Called Amazon Seller Support, but only got generic responses

✔️ Now reaching out here for help from the seller community and moderators

If anyone has successfully escalated their case beyond the automated loop, please share your experience! I appreciate any insights from Amazon moderators or experienced sellers.

Best regards,

Chaya Benjaminson

JewFadz

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Top o' the morning, amazing sellers! With St. Patrick's Day just around the corner (March 17th), let's turn this lucky holiday into a golden opportunity for your business!

🍀 Quick Stats to Know:

* Americans spend over $6 billion celebrating St. Patrick's Day

* 61% of Americans plan to celebrate

* Green merchandise sees a 200% increase in searches

* Food and beverage sales spike significantly

💚 Boost Your Business Luck:

1. Add a touch of green to your product photos

2. Create limited-time St. Patrick's themed bundles

3. Offer "Lucky Deal" promotions

🌈 Quick Tips for Success:

* Update your shop keywords with seasonal terms

* Share your St. Patrick's Day preparations

* Create festive social media content

* Engage with holiday-themed hashtags on your social media sites, such as #StPatricksDay2025 #SmallBusiness #BusinessSuccess #LuckyDeals

* Consider Irish-inspired products or variations

📸 Share Your Lucky Charm: Show us how you're preparing for the holiday!

* Drop a photo of: Your festive products

* St. Patrick's Day packaging

* Behind-the-scenes prep

* Green-themed displays

🎯 Engagement Question: What's your "lucky charm" for business success? Share below! ⬇️

Remember: The luck of the Irish comes to those who prepare! Get your shop ready now to capture those holiday shoppers! 🍀

I'd love to see your creative St. Patrick's Day ideas! Share your lucky business moments in the comments. Together, we can create a pot of gold at the end of this rainbow!

If you don’t want to share a picture or share your lucky charm, drop a ☘️ if you're ready to make this St. Patrick's Day your luckiest sales day yet!

Wishing you all the luck in your St. Patrick's Day sales!

Michelle

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Brand Registry support
by Seller_wmtMe8xsdJVpC
Amazon replied

I keep getting rejected because they say my logo is not permanently attached to the product or packaging, My product is soft and doesn't have a logo afixed to but I have sent many pictures of the packaging with the logo permanently attached as per the guidelines. I have replied to the emails only to be told to resubmit which I have many many times, I'm stuck in this loop and could use some advice or help moving forward, Thanks in advance for your time.

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My brand registered on Amazon in 2019 under one name. We changed the brand name slightly in 2021 (removed a letter and took the Inc off). We own the trademark for both the new name and the old name. Amazon has approved the trademark for the new name in Brand Registry and associated the old name to it (without the Inc.). Our products still show under the old name because Amazon refuses to let us update them.

Multiple of our listings have been highjacked by everyone's favorite highjacker- dzotmyn. I'm trying to have the brand restored to our original brand. However, when I go in to make changes to listings under the original name, I sometimes get a message that the brand name is not approved by Amazon (although, we've been selling under that brand for 6 years). For the life of me, I cannot figure out what to do to make our inventory clean and would like to speak to someone knowledgeable in seller support (I know, I know) that can help me untangle this.

Before our first brand highjacking, everything worked well. I could make edits to the listings and I was satisfied (but not happy) with using the old brand name. I just want to be able to sell my products and give Amazon their chunk and go on with my life. Unfortunately, I've already spent 30 minutes creating a support case and speaking to seller support to be told that seller support can't help me and they will send me a link to create a new support case. (Case ID: 17373029031)

@Seller_t9kvdr2yixQej or @Seller_PIHyltK09pbl3are you able to offer assistance? Last time I had a similar issue, it took weeks to resolve and I'm still unable to edit my product.

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