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A buyer placed 5 orders for a same item and then canceled 5 orders.

And left the negative feedback to one of the canceled order, claim we charged him/her for returns.

Amazon refuse to remove it.

Any mod can help?

Order ID is 702-9413593-9450640

Don't know if other sellers are experiencing this...Amazon is padding the crap out of our transit times...we are well above the 90% OTDR yet they're showing our items won't be delivered until Dec 4-6!! that's 10-12 shipping days, we have our transit time for these areas set at 2-4 days with 1 day handling...and according to our dashboard they are only supposed to be adding .8 days so there's an extra 8 days being added!!!! some sort of ploy to drive more business to FBA during the holidays? this is inexcusable there has got to be some sort of recourse otherwise FBM sellers will all be out of business by next year....we're losing all of our buy boxes due to this 'error'!

Hi everyone,

I’m encountering an issue while trying to book a shipment through Amazon Global Logistics (AGL). I’m shipping 2 pallets, each containing 250 units of a single SKU. However, I keep getting the following error:

"Single-SKU pallet templates are not currently enabled for Amazon Global Logistics. To proceed, please choose a non-pallet packing template or remove this SKU before booking with Amazon Global Logistics."

I’ve reviewed my shipment setup, but single-SKU pallets seem to be blocked for this SKU.

Does anyone know why single-SKU pallets might be restricted for AGL? Is there a workaround to enable this ?

Or maybe I need to change my packing configuration?

Any insights or advice would be greatly appreciated! Thank you in advance for your help.

Without reason, without warning it appears that I lost all elgibility for featured offers. My business has gone to almost ZERO sales. I opened a case and got the boiler plate response. My account is healthy and within all metrics. Amazon admin please help!

Case# 16711638931

I am the original designer of our product, a 90s toy box, and have been the sole sellers of our ASIN since its release, several years ago. Like 4 years ago. Recently, the brand has been incorrectly updated by another seller to JEWUNO. Nowhere on the product packaging does the brand name JEWUNO exist and our product has no affiliation with JEWUNO. These guys are SCAM ARTISTS!

We have a shipment ready to be delivered but can't replenish our inventory due to the malicious behavior of the fraudulent seller. This is so stupid. Fix this please.

Can we start a class action lawsuit against amazon for allowing this to happen?

Am I the only one getting increasingly frustrated with creating/editing listings?

It seems that every single keystroke has to be bot-analyzed before you can move forward.

It also seems like it is getting worse and worse. Every time you edit info in a new field the page grinds and grinds before you can move to the next field. IT IS OBNOXIOUS!

I have a ASIN in which we have had for a long time, recently is was tagged as a trademark problem. I have tried to delete the wording listed as a trademark violation, but the item has been inactivated. I have deleted the item. Then using the same ASIN I have created a new item through the add products. It then got stuck on the safety and compliance (re: a fertilizer needing an EPA#) I contacted support, they told me to go through inventory using a spreadsheet. I have done this. It created a new item - using the same ASIN and looks good - shows inactive - when I click on reasons it shows _Zero product policy violations

You do not currently have any product policy violations.

I contacted support and they tell me it is a trademark violation???? Do I need a new ASIN or can this be fixed. I appreciate the help at this point. The item is not trademarked. I just want it to be listed. HELP.

This is a message to all potential new Amazon FBA sellers - do not sell on Amazon FBA unless you've read through ALL their policies in detail.

As a new seller, I've had an extremely negative experience selling here with many surprises, and I ended up being charged over $3,100. Some of these surprises come from policies that are hidden and you won't know, until it's too late.

With a failing business (from the ridiculous FBA fees that are charged just for storage), I decided to stop selling on Amazon FBA. With this, I was given an option to stop Amazon FBA and have the items returned to me. In this return process, I tried to look to see if I would be charged for this - nothing was to be found during this process. Amazon ends up charging me over $3,100 for the FBA removals. If you didn't search for their policy using the exact search terms of "FBA removal order fee" then you'd also be unaware of this policy, and subsequently charged.

Getting in touch with Amazon support has been horrible. My feeling is that this is intentional, making the process of contacting an actual person difficult while they have their support team offshore. I have a couple of email responses from members of their "leadership team" (Amala S. and Kurt L.) who both give me a copy and paste exact same response. No real help there, unsympathetic, while treating you just as another number.

From what I've experienced, I wouldn't doubt many others feel the same. If you have experienced something similar, I would encourage posting here and discussing, in order to help and save others the headache and financial hardship. This has left an extremely negative experience with Amazon as a whole, and this is my genuine warning to all potential Amazon sellers.