Dear Amazon Team, My linked product triggered a CPC audit and then I have submitted the CPC certification. Now it's been a long time since I submitted the audit but I haven't passed the audit yet, which has resulted in me not being able to ship my links and not receiving any response from the audit team. What can I do to pass the audit.

Our case ID is:

17418731531

17434538821

17434219371

17434529831

17434324491

17434298261

17418649041

Dear Amazon Seller Support,

I am preparing to list a solar lights that contains a built-in rechargeable battery. Could you please confirm what specific documentation is required for this type of product? I would like to ensure full compliance with Amazon’s policies, especially regarding battery safety certifications or test reports.

Please let me know if the product needs to meet any particular safety standards (e.g., UN38.3, MSDS, IEC 62133, etc.) and if there are any additional documents required for listing or FBA shipment.

Thank you for your support.

Good morning Forum Team

My account is enrolled in AHA and have 750 + health. Matric are good instead excellent still few weeks back suddenly featured offer dropped to zero without any notice.

I have already reached out to Seller Support & account health support regarding this issue multiple times. They resolve the case without giving any solution just a generic reply, "We can’t disclose all the factors that go into Featured Offer eligibility. However, we can provide you with insights into the general factors that typically influence Buy Box eligibility."

Just Created another case incase you need it. Case Id : 17587565341

Please escalate this to the appropriate team for review and reinstatement of feature offer eligibility.

Thank you for your assistance.