Welcome to Seller Forums

We received an authenticity complaint for a brand, which we immediately resolved. After that, Amazon, where we have sold over 10,000 units of this brand, asked us to apply for brand approval. However, the approval was declined by their automated system. We provided additional information, and Amazon mentioned they would get back to us by November 19.

I followed up with a call, and the agent advised me to reapply if a response had been received. Currently, we have over 15,000 units of this brand in stock and are still waiting for Amazon's approval. Does anyone have advice or suggestions on how to expedite this process?

Case #ID 16057701101. I need a Mod to help me please get this ticket worked on. @Seller_tczJ0KwppvYE1 can you please help with this?

The children are not showing up under the Parent ASIN. They all show separately instead. I've been trying to get this fixed since September. I just get the same canned response every 6-7 days "Thanks for your continued patience. We are currently researching your issue in partnership with the responsible team. We'll provide an update as soon as any additional information is available."

Parent ASIN: B0BZW9LZXC

Children: NST-12-PL-N - NST-12-NY - NST-12-GH

Why does Amazon charge product fees over shipping costs? I ship from Canada, and the shipping costs are high. These are expenses, not earnings

Enough. 12 years of this nonsense and i can't do it anymore. I have never posted on here. I am doing this to vent. The transparency label system is a joke and is clearly very easily manipulated by 'you know who'. No matter what the brand name is, they can take it over. They can claim anything. I dont own the brands or IP's so there is nothing i can do. I call seller support and they just read the same script telling me to contact to wholesaler/brand/blah and have them give me the codes. I call the wholesaler and guess what? THEY HAVE NO IDEA WHAT I AM TALKNG ABOUT. So i go to list the item myself, CORRECTLY, and then i am hit with suspected IP infringement. So now I can not sell any movie posters that i have inventory from legit wholesalers, that i can not sell. But somehow, sellers from 'you know where' have taken over.

So we move along and stick to the toys we sell. No way there can be an issue here right? WRONG. Amazon sends us Suspected IP Infringements for items and listings that are clearly listed correctly. If the brand of the company is X-Toys and i am looking at my invoice from legit wholesaler that says BRAND: X Toys, you list it as X Toys right? WRONG. You list the brand as Godzilla. WHAT!? Ok i can fix this. I will provide and invoice. NOPE. I need a letter from Godzilla. WHAT!? But no no... i was wrong. I just need to get a letter of authorization from X-toys that includes me into their licensing agreement with the owners of the Godzilla IP. Just in case you didnt know yet, that is not how this works.

So now i have a suspected IP claim for an item i bought legitimately from the right sources etc because Amazon has deemed i am abusing a trademark. And a "Counterfeit without purchase" from a guy with a @123.com email address who messaged me ON AMAZON 3 times telling me exactly what he was going to do: "KILL YOU STORE WITH FAKE REVIEWS. WE KILL YOUR STORE. REMOVE ALL LISTING NOW". Well, since i know how this goes, i just delete the listings. Because NO WAY is Amazon going to get my back now. Not after 12 years of letting "you know how" destroy the platform.

Ok ok. I am done. I am certain i made mistakes here and i am not going back. this was stream of thought because that last phone call with Seller Central made my blood pressure rise so high i thought i was going to pass out.

everyone have a great and profitable holiday season. and i wish you all the best in your personal lives as well.

Vine reviews that criticize pricing or reflect unfamiliarity with certain products should not be allowed. It's unfair that these reviews significantly lower the star rating for my product. For instance, a reviewer who received the product for free complained it was "too expensive." This violates Amazon Vine's terms of service, which explicitly prohibit discussing pricing—yet it still happens.

Additionally, my product, a soap made from beef fat, received a 3-star rating from a Vine reviewer unfamiliar with it, solely because they thought it "smelled like fat" and was "expensive." This undermines fair product evaluation.

We are trying to appeal A-to-Z claim. Even though we are supposed to have an option to appeal decision, there is no button.

Can a moderator help please?

Hello, good morning,

I am working with FBM and have 1 order to ship of a pair of products that are very big and heavy, more than 25 pounds each. I need to send them in two separate boxes.

How can I ship them separately while ensuring they arrive correctly to the customer and that I have proper tracking for the shipment?

Is it possible to receive two shipping labels for the same order, or what is the best alternative in this situation?

Thank you very much!

HI,

Have my brand registry approved.. I now I have to fix all the hijacked and stolen listings that were edited by random brands. The listing do not update when edited over 24hours. It says I am the brand owner under edit. but on the live listing there is a random brand. Cannot report it on brand registry because they says you cannot report your own product. filing a help case is about it is a 25% success rate. have 100s off errors to fix and filing a case for every change that may or maynot be approved is absurd because it is such a simple thing. amazons seller platform has become a night mare. and my product descriptions are simply gone.