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Hello to all the new sellers and new visitors to the forums!

We’re always trying to make the forums more engaging, more educational, and just more…more for the Amazon selling community. That’s why we’d love to hear what brought you to the forums, and what content or discussion topics you’d find especially beneficial.

What would be most valuable for you as a new or aspiring seller? If you came to the forums looking for something and didn’t find it, let us know about it. We're here to support your business growth, and your feedback is incredibly helpful.

We're excited to keep evolving the forums to better serve all of our selling partners, so don’t hesitate to share feedback. We can't wait to hear your ideas or see your “thumbs up” on replies you agree with!

KJ_Amazon

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Hello All,

We have been facing issue while creating a Amazon Warehouse and distribution shipment, and the error is shown as "select a standard-sized product"

However the selected product is of Standard Size and as per Amazon policy and we have ship the same product in our recent shipments to Amazon Warehouse and distribution.

Due to the error we are not able to create our shipment plans on Amazon Warehouse and distribution platform

We have also opened a case for it. Kindly do suggest how can we resolve this error

Thanks

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Give credit where credit is due
by Seller_4zBzdtgCyS9EI
Amazon replied

I do a lot of down talking Amazon, but for a change can report the system works.

I saw at least 2 posts from people that stated they didn't get refunded, after a buyer didn't return the original product and a replacement order was shipped.

Amazon has opened and closed a safe-t claim for this order and recharged the buyer for the replacement order. Didn't even notice.

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seller amazon requires invoice dated jan 7
by Seller_I5X4OXip21H4a

i would like to sell a product, but amazon requirements says it needs an invoice from january 7, 2024. shouldn't the invoice be july since we are in july 2024.

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Since earlier this week, my Health violations have increased for the Bullet Point. I contacted the Health Call Back line, and they could not offer any suggestions on resolving this. I've tried revising my bullets, but nothing seems to clear the alert. Does anyone have any suggestions on correcting this, or is it another bug like the Seed bug we saw?

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Product Policy Compliance for ASIN
by Seller_Zt1ttVukIZUu4

Case ID 155536313741 created for the Product policy violation.

We have contact the Account Health Specialist on call me now button,

as per them there is some technical issue that ASIN wrongly flagged

for policy violation under the SEED and LIVE PLANT outside the catagory.

While checking the all ASIN which is not such things on it because all

are the Grocery items.

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Hello Amazon Seller Community,

You guys have read enough of these, so I will not talk your ear off on this post.

The amount of discussions around Amazons Section 3 policy is ridiculous. Almost all of the posts I have seen seem to have gone unresolved, causing lots of frustration for many of sellers.

AMAZON SELLER PERFORMANCE TEAM, IF YOU'RE READING THIS... YOU GUYS ARE HORRIBLE AT PROVIDING TRANSPARENCY ABOUT THIS ISSUE. I MAKE THE SUBMISSIONS BEING METICULOUS ABOUT THE GUIDELINES AND POLICIES ONLY TO RECEIVE AUTOMATED RESPONSE FROM YOUR A.I GENERATED EMAILS. (I'm sure you all can relate to what I am talking about here)

Personally, I've been dealing with this issue for more than a month now. I've spoken to 10+ different account health specialist, each providing different suggestions to get my account reinstated.

  • I've submitted the invoices, authorization letter from the wholesale distributor I purchased from, bank statements as proof of purchase, P.O.A letter, screenshots etc.
  • Amazon ALSO claims they will contact your supplier to verify information... LIES! I have spoken to my supplier and not 1 phone call was received regarding this matter.
  • I am left with stranded inventory and funds and I don't know what else to do on this matter.
  • I have also tried reaching out third-party consultants about this issue but most of them are charging a ridiculous amount for small time sellers like me.

Any other helpful tips anyone? I would like to keep selling on the marketplace... BUT SELLERS DEMAND TRANSPARENCY ( I bet an amazon rep will respond to this post with the most generic response......)

YOUR SELLERS SHOULD MATTER AS MUCH AS YOUR CUSTOMER OBSESSION

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CASE 15542830191

FBA closed the "investigation" and maintains the box with only 1 unit (20lbs) in it remains 1 unit short!!

Of course, it was received and had exactly 1 pump in it.

Not only is this so-called investigation just a sham so that FBA can avoid responsibility for something they misplaced, they requested feedback on their support. Guess what? I am prohibited from leaving 1 star feedback on this support ticket!

Amazon just seems to make it harder and harder to expand our FBA offerings. I now have to sell at least 5 of the exact same $300 unit to cover my loss on this Amazon error.

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PPC - No More Impressions
by Seller_3sjrablek6Z31

Despite creating case 15552656781 I am still receiving 0 impressions wherease they were going smoothly 2 weeks ago for over a month

responses seemed they did not pick up on the fact i am getting 0 impressions

i even supplied multiple screen shots but the issue continues to be ignored

i see many sellers reporting here but found no responses yet

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My product is available on Amazon.co.jp (Japan) page. However, it reads in English. I think I will have more sales if my product title is listed in Japanese langurage. How can I translate my product page and title to Japanese language?

私の商品はAmazon.co.jp (日本) のページで購入できます。ただし、英語で読みます。 商品タイトルを日本語で表記すればもっと売れると思います。 製品ページとタイトルを日本語に翻訳するにはどうすればよいですか?

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FBA products in reserved status
by Seller_cT0P04MMzx166
Amazon replied

I have stock of my products that I shipped quite a while ago, but they appear as reserved stock. How can I fix it so they appear and I can sell?

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