Give credit where credit is due
by Seller_4zBzdtgCyS9EI
I do a lot of down talking Amazon, but for a change can report the system works.
I saw at least 2 posts from people that stated they didn't get refunded, after a buyer didn't return the original product and a replacement order was shipped.
Amazon has opened and closed a safe-t claim for this order and recharged the buyer for the replacement order. Didn't even notice.
Tags: SAFE-T
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SEAmod
In reply to: Seller_4zBzdtgCyS9EI's post
Hi @Seller_4zBzdtgCyS9EI
I am happy to see your post. Sometimes we do get it right. My goal has always been to identify defects and fix them for sellers. You give me courage.
Thanks, Susan
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