AGL-AWD shipment showed delivered and was closed yesterday without receiving any inventory
are other seller having the same issue? this shipment showed delivered oct 4th and yesterday closed without receiving anything
I open a case with seller support and they reply with their template requesting invoices etc
are you joking me? they took my inventory from my supplier in china and was all accounted for, they have my invoices and packing list because thats required for importing, i paid customs and freight charges already and now they want proof of purchase?
something is gotto to change here for me to trust amazon with this whole importing process
1 reply
KJ_Amazon
Hello @Seller_ww5gkPJboXQwU If you share a Case ID with me I can determine what next steps are available for you with regards to that shipment.
Have you supplied all the necessary documents for that team to continue their investigation?
AGL-AWD shipment showed delivered and was closed yesterday without receiving any inventory
are other seller having the same issue? this shipment showed delivered oct 4th and yesterday closed without receiving anything
I open a case with seller support and they reply with their template requesting invoices etc
are you joking me? they took my inventory from my supplier in china and was all accounted for, they have my invoices and packing list because thats required for importing, i paid customs and freight charges already and now they want proof of purchase?
something is gotto to change here for me to trust amazon with this whole importing process
AGL-AWD shipment showed delivered and was closed yesterday without receiving any inventory
are other seller having the same issue? this shipment showed delivered oct 4th and yesterday closed without receiving anything
I open a case with seller support and they reply with their template requesting invoices etc
are you joking me? they took my inventory from my supplier in china and was all accounted for, they have my invoices and packing list because thats required for importing, i paid customs and freight charges already and now they want proof of purchase?
something is gotto to change here for me to trust amazon with this whole importing process
1 reply
1 reply
KJ_Amazon
Hello @Seller_ww5gkPJboXQwU If you share a Case ID with me I can determine what next steps are available for you with regards to that shipment.
Have you supplied all the necessary documents for that team to continue their investigation?
KJ_Amazon
Hello @Seller_ww5gkPJboXQwU If you share a Case ID with me I can determine what next steps are available for you with regards to that shipment.
Have you supplied all the necessary documents for that team to continue their investigation?
KJ_Amazon
Hello @Seller_ww5gkPJboXQwU If you share a Case ID with me I can determine what next steps are available for you with regards to that shipment.
Have you supplied all the necessary documents for that team to continue their investigation?
