AWD Inbound Shipment - Over $150k missing since August...
Hello,
I created a shipment to go into AWD back in August of this year. Currently, only 14 of 94 cartons have been received. The shipment was sent in via Amazon Partnered Carrier. I opened a case about this and provided the Bill of Lading as proof of delivery, but still no response from Amazon after 5 days.
It’s concerning to me that I have waited 90 days for the shipment to close so I can open a case, and I don’t recieve a reply. Especially when a shipment like this is worth over $150k and could have caused my business to go out of stock.
If someone could pass this along to the proper department, that would be most appreciated.
Thanks,
Aaron
2 replies
KJ_Amazon
Hello @Seller_4ZImopaVFXCjN Can you please share a Case ID or any details regarding that shipment that we can share with our partner team?
AWD Inbound Shipment - Over $150k missing since August...
Hello,
I created a shipment to go into AWD back in August of this year. Currently, only 14 of 94 cartons have been received. The shipment was sent in via Amazon Partnered Carrier. I opened a case about this and provided the Bill of Lading as proof of delivery, but still no response from Amazon after 5 days.
It’s concerning to me that I have waited 90 days for the shipment to close so I can open a case, and I don’t recieve a reply. Especially when a shipment like this is worth over $150k and could have caused my business to go out of stock.
If someone could pass this along to the proper department, that would be most appreciated.
Thanks,
Aaron
AWD Inbound Shipment - Over $150k missing since August...
Hello,
I created a shipment to go into AWD back in August of this year. Currently, only 14 of 94 cartons have been received. The shipment was sent in via Amazon Partnered Carrier. I opened a case about this and provided the Bill of Lading as proof of delivery, but still no response from Amazon after 5 days.
It’s concerning to me that I have waited 90 days for the shipment to close so I can open a case, and I don’t recieve a reply. Especially when a shipment like this is worth over $150k and could have caused my business to go out of stock.
If someone could pass this along to the proper department, that would be most appreciated.
Thanks,
Aaron
2 replies
2 replies
KJ_Amazon
Hello @Seller_4ZImopaVFXCjN Can you please share a Case ID or any details regarding that shipment that we can share with our partner team?
Seller_4ZImopaVFXCjN
@Topher_Amazon
Can you look into this?
KJ_Amazon
Hello @Seller_4ZImopaVFXCjN Can you please share a Case ID or any details regarding that shipment that we can share with our partner team?
KJ_Amazon
Hello @Seller_4ZImopaVFXCjN Can you please share a Case ID or any details regarding that shipment that we can share with our partner team?
