Hi,

I have a problem when I use a credit card as a payment method.

I get: Unable to charge. We are not able to charge your account. Assign a valid charge method to restore full access to your seller account.

Card is still active, expires in 4 years

I am currently trying to find my product at the amazon warehouse only to wake up to account deactivated?

I see this message below in my seller account stating unable to charge. However I can see that Amazon successfully charged my credit card account $39.99 along with (3) other account verification transactions on my credit card. My credit card company says all transactions went through successfully. I even received an email from Amazon confirming that they charged my card $39.99.

Why am I still getting a message about unable to charge??????????

Unable to charge

We are not able to charge your account. Assign a valid charge method to restore full access to your seller account. For more information, visit our Help Pages."

Used a valid credit card from a real bank and was charged 39.99. Chatted with support twice and they could not resolve the issue. They said that because my account was showing invalid charge method they couldn't see the 39.99 charge. I even showed them a screenshot of the charge on my account.

Credit Card is from an eligible country.