Case number ID 16694907251

A product got flagged for claiming to cure a disease when it did not, so I appealed the case and support agreed the listing was compliant and could be reinstated. But the violation remains on my account and I am losing the buy box. When I asked why the violation was still there support stated it would be there for 180 days, which makes zero sense considering I won my appeal. Please help as this is not fair for a case to be resolved and my sales to be affected like this for doing nothing wrong.