Shipment missing units, FBA18BPFT03Z.
Hello Amazon Support Team.
1. I am writing this for an issue regarding our shipment to BFL2 (Shafter, CA), which was shipped on August 22, 2024 (Shipment ID: FBA18BPFT03Z).
1. In this particular shipment we have sent the total of 3 Boxes contents 744 units, Out of 744 units Amazon only received 646 and the missing quantity is 98 units and the shipment got closed status.
2. we raised (Case ID : 16060547391) against this we have provided all the documents (POD, Invoices, & Packing list), Now the amazon has stopped responding us.
3. Given the lack of response and the fact that the shipment appears to be missing units, we urgently request reimbursement for the missing units.
Thanks
7 replies
Dominic_Amazon
Hi @Seller_G7v2D5WPgnKLh,
Dominic from Amazon here, unfortunately the final decision on this has been made. In the case 16060547391 this was communicated on 10/7/2024.
Best,
Dominic
Seller_McuH1OpkDfWiB
How's it going now? Does amazon reimburse you the missing units?
Shipment missing units, FBA18BPFT03Z.
Hello Amazon Support Team.
1. I am writing this for an issue regarding our shipment to BFL2 (Shafter, CA), which was shipped on August 22, 2024 (Shipment ID: FBA18BPFT03Z).
1. In this particular shipment we have sent the total of 3 Boxes contents 744 units, Out of 744 units Amazon only received 646 and the missing quantity is 98 units and the shipment got closed status.
2. we raised (Case ID : 16060547391) against this we have provided all the documents (POD, Invoices, & Packing list), Now the amazon has stopped responding us.
3. Given the lack of response and the fact that the shipment appears to be missing units, we urgently request reimbursement for the missing units.
Thanks
Shipment missing units, FBA18BPFT03Z.
Hello Amazon Support Team.
1. I am writing this for an issue regarding our shipment to BFL2 (Shafter, CA), which was shipped on August 22, 2024 (Shipment ID: FBA18BPFT03Z).
1. In this particular shipment we have sent the total of 3 Boxes contents 744 units, Out of 744 units Amazon only received 646 and the missing quantity is 98 units and the shipment got closed status.
2. we raised (Case ID : 16060547391) against this we have provided all the documents (POD, Invoices, & Packing list), Now the amazon has stopped responding us.
3. Given the lack of response and the fact that the shipment appears to be missing units, we urgently request reimbursement for the missing units.
Thanks
7 replies
7 replies
Dominic_Amazon
Hi @Seller_G7v2D5WPgnKLh,
Dominic from Amazon here, unfortunately the final decision on this has been made. In the case 16060547391 this was communicated on 10/7/2024.
Best,
Dominic
Seller_McuH1OpkDfWiB
How's it going now? Does amazon reimburse you the missing units?
Dominic_Amazon
Hi @Seller_G7v2D5WPgnKLh,
Dominic from Amazon here, unfortunately the final decision on this has been made. In the case 16060547391 this was communicated on 10/7/2024.
Best,
Dominic
Dominic_Amazon
Hi @Seller_G7v2D5WPgnKLh,
Dominic from Amazon here, unfortunately the final decision on this has been made. In the case 16060547391 this was communicated on 10/7/2024.
Best,
Dominic
Seller_McuH1OpkDfWiB
How's it going now? Does amazon reimburse you the missing units?
Seller_McuH1OpkDfWiB
How's it going now? Does amazon reimburse you the missing units?
