Hey Sellers, did you run into an error code?

Have no fear! There are Error Code definitions within Seller Central and Seller University.

You might be wondering, why did I get an error message? Well, error codes appear when submissions for a product do not comply with the Product Detail Page Rules. These error messages are safeguards that prevent incorrect information on your product from being displayed on the Amazon store.

Error codes could be caused by multiple reasons, such as:

• Using an incorrect template
• Not adding mandatory or required attributes in the template
• Adding incorrect attributes that does not match with the valid attribute values
• Adding incorrect attributes that contradict other attributes or related attributes
• Adding incorrect attributes that exceed the character limit

For example, if you submit a product with a description that exceeds 1000 characters, this will result in an error in the processing report, and your product will not be included in the catalog. We encourage you to review the processing report after each upload. If you are submitting an inventory file, this report shows up at the bottom of the Add Products via Upload page.

To see error messages, their definitions and suggested solutions, select an error from the list on the left side of the navigation.

Common Error Codes we have seen discussed recently on the Seller Forums are:

• Error 5461 - When sellers create a new listing or edit a current listing for a product that is part of a brand enrolled in Brand Registry
• Error 5665 - Adding a new product with a Brand Name that has yet to be approved by Amazon
• Error 8040 - Can appear when trying to create an ASIN variation but the seller is not the brand owner or authorized reseller of the brand.
• Error 8541 - Can appear when sellers create a new detail page for a product that is already listed

Well that just about wraps up today’s discussion on Error Codes. 🚫

If you have questions regarding a specific Error Code you ran into, feel free to begin a new discussion here, select the Create and Manage Listings category, and use the tag, ‘Listings.’

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