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Variation error without error code
Hello Sellers,
Have you ever faced an issue when you upload a variation (with flat file) but later when you try to edit you get a red ! next to the variation page, but there is no error code or message. With this, I cannot save my changes.
Thank you in advance for your help
Best regards
Greg
1 reply
Cooper_Amazon
Good Evening @Seller_hr2YsI1H0yVqX,
Just wanted to stop by and check in on this discussion to see if you were able to troubleshoot the red! you were getting on your variation file? I didn't see a case filed with Selling Partner Support regarding this issue. If you still need to reach out to support, please ensure you provide a very detailed case:
- ASIN(s) you are trying to update
- Batch ID and flat file sheet if you can link attachments
- Screenshot of the red! you are seeing
- List the steps you are taking when you get that error exclamation point
- Any additional details that might help support (such as what you are trying to update etc...)
Looking forward to hearing back from you soon. Have a fabulous rest of your Friday.
Sincerely, Cooper_Amazon
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