My product reviews have always been very good. Last week, I suddenly received 4 negative reviews in a row. My review dropped from 4.5 to 3.6.

This is very abnormal. After my investigation, I found that these were negative reviews maliciously left by competitors. I have sufficient The evidence proves that it is a fake evaluation

Please note that this customer left a negative review on Aug 5, claiming that she had used our product for twice, it stopped working. However, The package was only delivered on Aug 8, which means the customer used the product for twice without even receiving it. Amazing!!!

Too much unfair competition is killing us local sellers. It's not that our American companies lack competitiveness, it's just that our competitors are too despicable.

I have reported fake reviews to Amazon, but it has not had any effect. These reviews seriously affects my sales.

@Seller_l3eCP9f1PtJXC Hi, I received 3 negetive reviews without purchase from an unkown competitor in a same time. I reported this to Amazon, but they only remove 1 review. What should I do? I found other sellers who sell the same product also received negetive reviews without purchase from the competitor.

I didn't even watch the forum, so I missed replying to your post. I'm sorry for that! Now make a reply. In fact, I have taken screenshots of the buyer's request to cancel the order and attached the email, but the system still does not delete it. Contact the relevant team and their response to me is that the buyer's cancellation experience is not good. I am very frustrated. The buyer's request to cancel the order is voluntary. Shouldn't the seller help the buyer cancel the order as requested? Since the order has been cancelled, what is the bad experience to talk about? Very strange.

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