Hi Amazon,

I've been trying for months to deactivate my Amazon Account because I'm not selling any products on your website and it's too pricey for me. I noticed I'm still being charged for Mexico, Canada & Brazil. I blocked my credit card so they will not be able to charge my card. Every time I try to Click the close account button, It says, "Your account is inactive. I need this account to be closed. I will be sending a copy of this email to my attorney. You have me inactive in the US, but active in Mexico, Canada, & Brazil. There's FRAUD going on and charges are being made to my credit card.

I'm asking that this account be deactivated (CLOSED ASAP), and the charges stop immediately.

FIXMEE

Theresa A. Graham

I just got approved for my seller account yesterday.. I got on and immediately switched it to an Individual account and received a message saying " since your account has already been charged, your changes will go into effect the next billing cycle" ... I have added my debit and credit card multiple times and I still get a pop up message saying "Your access to Seller Central is currently restricted due to an invalid charge method. " .. Is Amazon really trying to charge me the $40 already?? I am afraid to move money in my account because I'm not sure what they are doing...

I have been calling, chat boxing, emailing for months on trying to get this resolved. No one ever helps me, instead they just regurgitate text and verbiage from their policy. I've asked to speak with a human from this department that can HELP me resolve this and furthermore CLARIFY what SPECIFICALLY i am missing. I've sent in my DL, documents, statements, etc. This account is NOT new, had for years and yet I am at a stance still. I start calls and chats with regular reps and they make me waste my time going thru the issue, just to always reply "this is a different department and can only communicate via email". They open new cases, only to have then closed shortly thereafter bc i just get auto reply messages from the department. Never a person, anything showing they are human and willing to help. The amount of money I spend with amazon as a consumer and small business, this is a travesty how they are treating people. I cant even imagine how older business owners are maneuvering on this platform, bc clearly customer service has been replaced by bots that are masked as "efficiency". How is this efficient? I am losing money every day my items is not online. And spent hours trying to resolve. Now I am forced to go on a message board. SAD! I just want a resolution and clarity on WHAT to send and WHY what i'm sending isn't working. I don't need general pre composed text/emails. I need help!!!! Have some compassion for those that are beyond frustrated with the holes in your communication and the money they've put into your company over the years.