The Manage Returns page will not load for my account and has been an issue for months. It just spins and spins forever.

I have used multiple devices (Mac/windows) and different browsers with the same result. I have toggled user permissions for the Manage Returns and that also did not fix it. Amazon support chat has not been helpful.

Since August 1, 2024 we have tried to add products and or edit product and always get an "Error, Sorry please try back later". No error number and a blank screen when we get to "Offer". Now its August 13 and still the same issue is happening. We checked articals, discussions and cant find anyone else with this issue. Just reaching to see if it's our system or Amazon. Feels like a "Limit" on small business may have dropped.

Hi,

I had a buyer initiate a return through FBA and what they returned was a completely different item from what they purchased. They kept my product and accessories, and instead returned a cheap, used, old version of somebody else's product that they most likely purchased a few years ago (still has grime from their skin).

FBA returns processed the refund and marked the product as defective. The thing they returned didn't even fit into my product's packaging and couldn't close. I thought FBA was supposed to review returns.

What can I do about this scam? I cannot file a SAFE-T claim as it was FBA.