Can anyone shed any light on eligibility for Subscribe and Save box? It appears as though all of the things we sell would be eligible, but we seldom get that feature offered box. At first, I thought you had to be the brand owner of a product, but looking at who usually gets the S & S box- that definitely is not the case. I am certain that these sellers are not the brand owners.

We do (occasionally) get 1 or 2 sales that are subscribe and save but i've never once seen us with the box.

Thanks

Subscribe and Save

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Can anyone shed any light on eligibility for Subscribe and Save box? It appears as though all of the things we sell would be eligible, but we seldom get that feature offered box. At first, I thought you had to be the brand owner of a product, but looking at who usually gets the S & S box- that definitely is not the case. I am certain that these sellers are not the brand owners.

Now, I have reached out to seller help and they keep responding that you must be THE brand owner to be eligible for S & S - which I know not to be the case. I am a brand owner and should be eligible and it's extremely frustrating when I know seller help is wrong ,but they keep giving me the same response.

Please help

Thanks

We want to find out if the Subscribe and Save buyers who request a refund if the units were returned to Amazon and put back in our FBA Inventory.

We looked at the return reports, nothing there, we see these orders on the refund reports, it appears Amazon already refunded them immediately.

So are the Subscribe & Save buyers now scamming us?

This particular buyer has done this twice all within a month but yet their orders are still happening and awaiting payment even after getting refunded for the last two.

Could someone please help clarify where/how we can find out if these refunded Subscribe & Save orders were returned to Amazon or not.