Listing shows with other name

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Seller_dp8GUWPTHZVDz

Listing shows with other name

I have two listing that has been changed from my store name to other brand. I am the creator who made the artwork for my cards.

Opened a case with seller support , Case number : 17501320291. In the case, I have attached screenshot of video showing my brand.

When I go to Edit Listing, the brand name is locked with our selection, but above it shows an incorrect different brand name in grey above it, indicating that is what is showing as live.

Incorrect brand name was Huytrfa and it seems like this brand name: Huytrfa is stealing and hijacking other brand name and make as their own.

please help me to fix this issue.

Mods, please help me get this fixed. This is extremely alarming and very concerning.

@Jameson_Amazon

@TaylorR_Amazon

@Glenn_Amazon

@Dominic_Amazon

@Xander_Amazon

@Sandy_Amazon

@KJ_Amazon

@Dougal_Amazon

+ Just got a response from seller support that they see as my brand not others. and they closed the case but it's still showing as other one.

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4 replies
Tags:Add a product, Custom Products, Detail page, Listing hijack, Listings
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Seller_rI7BZIczK8iAC

That's very unfortunate. Things like this happen if someone creates a listing without UPC from GS1.

12
user profile
Seller_dp8GUWPTHZVDz

tagging again,, hope to have some kind of help..

@Jameson_Amazon

@TaylorR_Amazon

@Glenn_Amazon

@Dominic_Amazon

@Xander_Amazon

@Sandy_Amazon

@KJ_Amazon

@Dougal_Amazon

10
user profile
Manny_Amazon

Hello @Seller_dp8GUWPTHZVDz,

Thanks for posting here. I've reviewed the details of this and have confirmed that the correct brands are now showing for the listings:

B0BYWH381G - Is a Handmade product and redirects to the Handmade store

B0BNWP3J9S - Brand showing is WOWcard

I hope this helps.

Regards,

- Manny

10
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