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Developer Profile Updates tooks longer than usual?
Hi,
The developer profile updates approvals were usually taking a few hours after submit. But this time, I'm waiting for 4 days but no response. Is it because that new developer portal migration? I didn't migrate to it yet (I'll do it later).
Case id: 17415965021
Thanks
10 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_2uH5NIh2TfAX3,
I went through the developer portal migration a few weeks ago. In my case, it took Amazon about 2-3 hours to process the migration. I haven't needed to make any code adjustments afterward.
While I can't say this explains the delay in your profile update approvals, completing the migration might help you rule out that as a potential cause.
Seller_2uH5NIh2TfAX3
Hello,
You may be right. I have migrated to portal right now, it took like 30 minutes to complete. But the developer profile is still under review with same case id. Maybe a mod can see it and help me.
@Glenn_Amazon @Cooper_Amazon@Micah_Amazon
Seller_i6S8knzW6zU6Z
Hi @Seller_2uH5NIh2TfAX3,
Glad to hear the migration went through smoothly and so quickly! Hopefully, the review of your developer profile will be completed soon.
Best regards, Michael
Seller_2uH5NIh2TfAX3
Still no change :( any mod help? @Glenn_Amazon @Cooper_Amazon @Micah_Amazon
Connor_Amazon
Hi @Seller_2uH5NIh2TfAX3
I do see that our partner team is working on the profile update via the case 17415965021 you mentioned above.
Please continue to monitor the case log for further updates. I will be here to assist once the case is resolved if you still need assistance.
-Connor
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