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Invalid Charge Method and unable to access the backend of my account
My account is prompting for an Invalid Charge Method and I am currently unable to access the backend of my account. I made sure my credit card is real and valid and has an available limit. It has been 20 days since December 24th when I was first unable to access the backend and no matter how much I refresh my credit card it is not working, I need help to refresh and restore the account.
5 replies
Seller_OvL8C4BJWiuS9
Are you using a valid credit card and not a debit card?
CR_Amazon
@Seller_PBmcHRsilUJkD
Hi there, my name is CR and wanted to pop in here quickly. @Seller_OvL8C4BJWiuS9has a great suggestion to first check. Please make sure it is a valid credit card that accepts international charges.
Credit or debit card listed as invalid
We verify your credit or debit card based on the following requirements. Violating one or more of the requirements below will result in your card being denied by Amazon.
- The number you entered should match the number on your credit or debit card.
- The billing address you entered should match the billing address on your credit or debit card statement.
- The CVV code you entered should match the code on your credit or debit card.
- The card expiration date should be at least 6 months from when you add the card.
- The card holder’s name you entered should match the card holder’s name on your credit or debit card (in the Latin-script alphabet).
- The card should not be a prepaid, virtual, or gift card.
- The card should be chargeable in the currency of the Amazon store(s) for which the card is being provided.
- The card should have adequate credit limit to pay for the charge.
- If you were asked to enter a unique security code by your financial institution, the code you entered should match the code sent to the card holder via SMS, email, or token.
CR_Amazon
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