New Seller Community
Unable to charge card
Hi,
I have a problem when I use a credit card as a payment method.
I get: Unable to charge. We are not able to charge your account. Assign a valid charge method to restore full access to your seller account.
Card is still active, expires in 4 years
I am currently trying to find my product at the amazon warehouse only to wake up to account deactivated?
14 replies
Seller_rI7BZIczK8iAC
Is this maybe a DEBIT card or a PREPAID? Or not in your name?
CR_Amazon
@Seller_Qfvzb7hpsHYBk
Hi there, CR here. It looks like you have some unread performance notifications related to verifying your account. Please visit yoru performance notifications and review. Additionally, @Seller_rI7BZIczK8iAChas provided some great advice for using a credit card in your name. If still having issues, please reach out to the issuing financial institution for your credit card.
CR_Amazon
Seller_Qfvzb7hpsHYBk
Still not resolved, Amazon is talking reimbursement for the product but i cant even view the report because of card charge issue.
Any help please?
