TFORCE FREIGHT - PARTENERED CARRIER LTL (NO PRO NUMBER on BOL??)
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Seller_xJx7vH6fvZFD9

TFORCE FREIGHT - PARTENERED CARRIER LTL (NO PRO NUMBER on BOL??)

Hello,

We sent products to FBA using the partnered carrier (LTL) TFORCE FREIGHT. The shipment was delivered.

There are a few discrepancies. We need to make a claim for missing products, therefore we need a proof of delivery from TFORCE.

On the BOL we downloaded from Amazon, there is no PRO number. The carrier TFORCE is ''unable to find the proof of delivery'' unless we provide the PRO number.

Tried opening a log with seller support. Useless and confusing as always.

Anyone dealt with the same issue with carrier TFORCE?

Thanks

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Fulfill Orders
Tags:FBA, Fulfillment center, Ship to FC, Warehouse
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4 replies
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Seller_z3XfkorVSmnEY
In reply to: Seller_xJx7vH6fvZFD9's post

Did you not get a PRO number when the freight was picked up?

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TaylorR_Amazon
In reply to: Seller_xJx7vH6fvZFD9's post

Hi @Seller_xJx7vH6fvZFD9,

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Seller_xJx7vH6fvZFD9
Tried opening a log with seller support.
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What is that case ID? I will see if I can do some digging for that PRO number. In the meantime, I would recommend continuing to work with TFORCE to see if you can get the proof of delivery.

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