Hello @Seller_J5pqLGycPRjTq,

Thank you for posting on the forums about your account deactivation.

Seller_J5pqLGycPRjTq

My name is Asad, I believe your account is suspended on basis of having similar IP or amazon considered us 1 account.

Please reach out, so that we can solve matter in collaboration and prove to Amazon ..

View post

I understand that you are seeking guidance with what is required to successfully resolve a multiple accounts policy violation. I would like to learn more and provide assistance.

So that we can better understand and provide guidance, can you share the deactivation notification here in this thread? This type of deactivation can occur when 2 accounts have shared information between them and one becomes deactivated. You do not have to own the other account for a link to be established.

To address this, you will have 2 options:

Identify how the accounts are related and prove the accounts are no longer associated

OR

Ensure that the related account is reinstated

I suggest to review the following helpful resources for more information about this policy...

-Multiple Accounts Appeals and Disputes – Different Account

-Multiple Accounts Appeals and Disputes – Secondary Account

-Multiple Accounts Appeals and Disputes – Global Accounts

I hope this is helpful for you and I look forward to your reply. The forums community and I are here to support you.

Wishing you the best,

LeviDylan