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SUSPENSION
HELLO TEAM AMAZON
HOPE YOU TAKE THIS MATTER SERIOUSLY AND HELP US RATHER THAN JUST DELETING THIS POST
Our Amazon India seller account has been suspended for over 150 days due to alleged authenticity complaints. After a thorough investigation, we found that an Amazon-appointed Easy Ship pickup boy was stealing and repacking orders, causing these issues. We've taken legal action and reported the individual to the Easy Ship hub, and yet, we are still waiting for our account to be reactivated despite multiple appeals and submitted evidence.
Our business and family depend on this account, and the suspension is causing significant hardship. We are a trusted seller with a clean record for over 2.5 years, dedicated to 100% product authenticity and customer satisfaction. We urgently request Amazon to review our case and reinstate our account. Please help us restore our business!
0 replies
Noor_Amazon_
Hi @Seller_9YgUrLVEXshYF ,
Thanks for reaching out to the Forums.
From what I see, you need to send valid invoices related to the ASINs in question to appeal and request the reactivation.
Please take a look at the Invoice requirements for appealing a policy violation to make sure the documents you send meet all the necessary criteria.
Regards,
Noor
Seller_MAOkv2IqaM4wy
MY ACCOUNT IS ALSO SUSPENDED SINCE YEARS FOR NO STRONG REASON I LOST MY HOME MY INVESTMET DUE TO THIS AMAZON HAS DONE
Seller_mO7RxGX9G6L1y
I understood how you are going in this painful hours I will Pray to Lord that Your account will we activated shortly and I request Amazon Team to Kindly look into this matter
Seller_PTe0aGRMWdu3v
Amazon Easy third-party warehouses do this thing Amazon should introduce Barcoded packaging like Meesho to reduce this type of fraud. But Amazon India is so arrogant that they don't take seller feedback.
Seller_v1qSgzFROt24H
We are praying for you and hope that your account is reactivated soon. Sometimes we are fully dependent on Amazon to support our family, and when we face issues like this, it affects us all financially. I kindly request Amazon to reactivate the account.
Seller_9L94ZbxDnTk23
i can help you without any charge becuase i understand the pain . i reactiavted my account last week on thursday afetr 50 days . soi can help you . please reply me if you need help
Seller_4SZ2xC47adygW
After clicking Submit new Information:
Seller_4SZ2xC47adygW
The invoices I had, I already uploaded it. But they rejected them.
Seller_9L94ZbxDnTk23
are your invoices handmade or printed?
and do you have any authorization letter.
Noor_Amazon_
Hi @Seller_4SZ2xC47adygW,
Following the helpful steps @Seller_9L94ZbxDnTk23has mentioned, you'd need to submit invoices and any other supporting documents you believe could be useful.
Please let me know if you still have any further questions
Regards,
Noor
Seller_4SZ2xC47adygW
I have printed invoice but no authorization letter
Seller_9L94ZbxDnTk23
are the invoices from any authorised seller who have an online presence also like shop name on google or indiamart or any other place online.
Seller_4SZ2xC47adygW
I guess no. They don't have any such presence
Seller_9L94ZbxDnTk23
Any article any google address aything thats online. any article in newsapaper.
Seller_0ezBpZYNroh7q
MoreMy account has not been activated yet, please activate it
Seller_0ezBpZYNroh7q
Small I don't know why my account is blocked, but I want to unblock this account.
Seller_KkOKiyicDruyA
how can I given brand approval please tell me
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