SUSPENSION
HELLO TEAM AMAZON
HOPE YOU TAKE THIS MATTER SERIOUSLY AND HELP US RATHER THAN JUST DELETING THIS POST
Our Amazon India seller account has been suspended for over 150 days due to alleged authenticity complaints. After a thorough investigation, we found that an Amazon-appointed Easy Ship pickup boy was stealing and repacking orders, causing these issues. We've taken legal action and reported the individual to the Easy Ship hub, and yet, we are still waiting for our account to be reactivated despite multiple appeals and submitted evidence.
Our business and family depend on this account, and the suspension is causing significant hardship. We are a trusted seller with a clean record for over 2.5 years, dedicated to 100% product authenticity and customer satisfaction. We urgently request Amazon to review our case and reinstate our account. Please help us restore our business!
43 replies
Seller_MAOkv2IqaM4wy
MY ACCOUNT IS ALSO SUSPENDED SINCE YEARS FOR NO STRONG REASON I LOST MY HOME MY INVESTMET DUE TO THIS AMAZON HAS DONE
Seller_mO7RxGX9G6L1y
I understood how you are going in this painful hours I will Pray to Lord that Your account will we activated shortly and I request Amazon Team to Kindly look into this matter
Seller_PTe0aGRMWdu3v
Amazon Easy third-party warehouses do this thing Amazon should introduce Barcoded packaging like Meesho to reduce this type of fraud. But Amazon India is so arrogant that they don't take seller feedback.
Seller_v1qSgzFROt24H
We are praying for you and hope that your account is reactivated soon. Sometimes we are fully dependent on Amazon to support our family, and when we face issues like this, it affects us all financially. I kindly request Amazon to reactivate the account.
Seller_9L94ZbxDnTk23
i can help you without any charge becuase i understand the pain . i reactiavted my account last week on thursday afetr 50 days . soi can help you . please reply me if you need help
Seller_4SZ2xC47adygW
Hello,
Your Amazon selling account has been deactivated. Your listings have been removed. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. Please ship any open orders to avoid further impact to your account.
Why did this happen?
We arrived at this decision because we were unable to verify information related to your seller account, or did not receive any new information regarding your listings or selling history.
ASIN: B08R266D7Z (Counterfeit), 8189530917 (Counterfeit).
You can view your account performance and more details on the ASIN(s) at (https://sellercentral.amazon.in/performance/dashboard?reftag=email_block) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
We're here to help.
If you need help better understanding what is causing this, please search for "Intellectual Property Violations" in Seller Central Help (https://sellercentral.amazon.in/gp/help/external/201361070).
How do I reactivate my account?
To reactivate your selling account, please send us the following:
A plan of action that explains:
-- The root cause(s).
-- The actions you have taken to resolve the notices of infringement or violation of Amazon's policies.
-- The steps you have taken to prevent infringement or violating Amazon's policies.
If you believe your account was deactivated in error, follow the instructions at the bottom of the Reactivate Your Account page and provide following information:
-- An explanation of why the deactivation should be reversed.
-- Evidence supporting your belief that this was an error.
For security reasons, we only accept attachments in the following file formats: .jpeg, .jpg, .pjpeg, .gif, .png, .tiff. These documents must be authentic and unaltered.
How do I send the required information?
Please submit this information by clicking the “Reactivate your account” button on Account Health (https://sellercentral.amazon.in/performance/dashboard).
Seller_9L94ZbxDnTk23
Okay so you recieved intellectual property complaint for counterfeit.
please share me the account health snapshot of your account. have you removed the policy violation?
Seller_4SZ2xC47adygW
Their evaluation is in progress. Attached the screenshot below:
Seller_9L94ZbxDnTk23
Thanks . first of all these two violations needs to be removed only them there are chances of recovery.
Can you please click on the link for submit new info on the complaint came of 31 sep and show me what comes next.
Seller_4SZ2xC47adygW
After clicking Submit new Information:
Seller_4SZ2xC47adygW
The invoices I had, I already uploaded it. But they rejected them.
Seller_9L94ZbxDnTk23
are your invoices handmade or printed?
and do you have any authorization letter.
Noor_Amazon_
Hi @Seller_4SZ2xC47adygW,
Following the helpful steps @Seller_9L94ZbxDnTk23has mentioned, you'd need to submit invoices and any other supporting documents you believe could be useful.
Please let me know if you still have any further questions
Regards,
Noor
Seller_0ezBpZYNroh7q
MoreMy account has not been activated yet, please activate it
Seller_0ezBpZYNroh7q
Small I don't know why my account is blocked, but I want to unblock this account.
Seller_KkOKiyicDruyA
how can I given brand approval please tell me
