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8572 error: You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to lis
I've problems with a 8572 error: 'You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list.' Despite registering with GS1 and listing everything exactly as it appears on the product detail, but the error persists.
0 replies
Seller_LImVvUWeyiCfQ
It takes some time for Amazon's system to sync with GS1 so possibly you haven't waited long enough. How long ago did you purchase and register your codes?
Seller_HvZdhFFjP9Sox
Welcome to the world of horrible Amazon support.
If you are just starting like I am, it is going to be downhill immediately. I'm personally thinking of never using this platform as I can't even get started due to GTIN issues. There are tons of people complaining on forums about GTIN issues and the pure lack of amazon support. It is IMPOSSIBLE to get help for even the simplest thing.
Danny_Amazon
Hello @Seller_qxMo7HBOOVnvZ- and thanks for joining us here on the seller forums! Appreciate the community for already offering some guidance! It is true that it can take some time for the GS1 system to sync with Amazon's, so hopefully this is already resolved!
If not, here is our help page on the 8572 error code, which has some troubleshooting tips, more info on our policy for product IDs and GS1, along with some info on applying for a GTIN Exemption, should that be a path for your business.
If this error code is still impacting, please do read through the above and create a case with seller support to share the needed details! Feel free to share that case ID with me when available so I can take a look from my end as well, thanks!
