I am writing to address the message I received regarding the use of UPCs, EANs, ISBNs, ASINs, or JAN codes that allegedly do not match the products I am trying to list.

I would like to clarify that I have purchased my UPCs from GS1, and I am the manufacturer of the products listed. My business name is Khan Trader's, and I hold a valid GS1 license. Furthermore, my company also holds the necessary licenses to use these codes.

Please let me know what steps I need to take to resolve this issue, as I believe this message was received in error.

Thank you for your assistance.

Hello Amazon,

I have been trying for quite some time to list new branded products manually through the blank page where I can enter all the details, attach images, and set the price. However, before I confirm them by "Submit," I am encountering the following error:

8572: You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list. If you believe that you have reached this message in error, please contact Selling Partner Support with the following information:

Product Name

Manufacturer name

Brand name

UPC, EAN, ISBN, or JAN along with GS1 certificate

Non-brand owners: A copy of a letter/email from the manufacturer or brand stating that the UPC, EAN, ISBN, or JAN that you are using to list this product is valid

Brand owner: Valid and current (not expired) GS1 certificate for the GTIN range(s) used by your listings

I have tried modifying the information, and I have submitted tickets which were responded to, but because I did not follow up from Friday until Monday (the weekend when support was closed), I am still facing this issue.

Today, I have made a new brand registration request, but I still tend to believe that the unregistered brand is not directly related to the listing error.

Do I need to create a new ASIN for each EAN through another menu and then use those for listing? How can I proceed to list the initial products?

Please note that these are original factory-made products under our brand.

Does this require brand approval?

Thank you!

Hello!

As far as I understand, you can't match your products under your brand name with your EANs.

In your position ,

1. I might inform Amazon that I don't need the exemption any more, as I have my own EANs as a brand owner with a registered brand name on Amazon .

2. I might ask Amazon to unlock all vital attributes of the Parent and Child Asins, as my products are unique offers under my registered brand name and ask them to let me match my EANs with my existing Child Asins

You should open a case with Brand Registry support team, as it is more dedicated with your issue. Elevate your case until you get an applicable solution.

Tip: Add your EANs only at your home market ( e.g. Amazon.DE) if you use BIL tool, make updates at your listings at your target places only by using your Asins ( not EANs).

Best wishes,

Konstantinia