Countries
Read onlyCase #s 15084192901 and 15096505021.
I've been approved for a GTIN exemption for months to sell in a particular category. I have products currently listed in the category. For some reason, I can't get past the draft on a new listing in the category. I keep getting the GTIN error. I reapplied and was approved multiple times. Still no luck.
First case I was told to wait two days from the new approval, and if that didn't work to submit a new case. Second case I was told I'm not approved. I'm unsure how I am not approved when I have active listings in the category, but I'm new here so maybe that is how it works.
Thanks for any help you can provide!
Good Evening @Seller_GrVzn8JjGCOeI,
Thank you providing me with detailed information on what is occurring with your GTIN exemptions and sharing those two case IDs. I am escalating CASE ID 15084192901 and 150965050211 to one of our internal teams to review. They should get back to us within the next few business days. Until then, have a great rest of the week.
Sincerely, Cooper_Amazon