Hello team,

I have an issue. The feedback manger didn't remove the negative feedback. Please review case 16951546321

When we click remove the feedabck it comes with this notice. We have reviewed this feedback and found that it is not in violation of our guidelines and has been retained. To request further review of this decision, re-open the case in Case Log.

However this information is relative to the product not the seller. And this is non sense at all.

Please remove this for us. THANK YOU.

Hello team,

I'm facing an issue. The feedback manager didn't remove the negative feedback. Please review case 17077207381.

I'd like to clarify that we did ship the dress and updated the tracking number on Amazon on January 8th. This action was fully compliant with the timeframe specified on Amazon. We shipped the item in a timely manner. The negative feedback was based on a shipping delay that was unfortunately beyond our control. Our shipping partners encountered unforeseen circumstances, specifically severe weather conditions, which led to the delay.

Since shipment delays due to weather are beyond our control, we request that the negative comments be removed.

Please remove this for us. THANK YOU.

I have an issue with feedback. The feedback manager didn't remove the negative feedback. To request further review of this decision, re-open the case in Case Log. Please review case 17113079871

This feedback is not right because customers have 30 days to return if we send them the wrong item, but customers do not open any return requests, and when we tried to contact them, they also did not reply. This means this feedback is not true, buyer try to scam or attack our business so please help us remove this feedback that is not right, that is violation Amazon policy

@Seller_Udi0JNbTrsmUV