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Product Compliance Review Still PENDING over 20 Business Days
Amazon's compliance review is taking forever. We have submitted our compliance paperwork last month and are waiting for the review to go through so the links can be restored.
We submitted GCC and product images and test reports.
Waiting any longer and about to miss all the big sales.
No one from seller support is following up on my case and I have a lot of case IDs on this matter. please help me.
Thanks!
Case ID.
16056918991
16056848091
16056781741
16056848041
16056733081
16056664931
11 replies
Seller_gA0SoJUC6KcXc
Hi, anyone can help me?
@Manny_Amazon@Michelle_Amazon@Stevie_Amazon@Cooper_Amazon@Danny_Amazon@Dawn_Amazon
Manny_Amazon
Hello @Seller_gA0SoJUC6KcXc,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny
Seller_jnMW8NLOsA3OZ
This happened to us. It took them weeks at a time to reply to our responses, and they kept asking for the same docs over and over. (Each reply would be a new person)
We got our listings back after 6 entire months and almost going out of business.
Seller_U2xVlzvT1EOKX
Ridiculous indeed. Took us 60 days (but actually 4-5 months depending on how you look at it) to get reinstated on one ASIN. Eventually, one well-documented case, with calling every few days seemed to help. Each time they told me they were escalating (when they told me that the last time I called). So who knows. Just awful service, unformed staff, etc all around but it eventually got done.
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