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Request expedited Product Compliance review after 20 days
Could somebody please help me with Case ID 16651843481? I have a product compliance request that has been sitting in review for over 20 days after I provided the requested compliance documents. This is my first product and the manufacturer has been waiting to ship the inventory to the FBA warehouse until the compliance request is reviewed so I am getting anxious. I spoke with Seller Central Support on November 20 and they said it should be reviewed within 3-5 business days but I'm still waiting for an update. If you could help expedite this review, it would be greatly appreciated.
@Joey_Amazon @Glenn_Amazon @Tatiana_Amazon @Cooper_Amazon @Danika_Amazon @Jameson_Amazon @Michelle_Amazon @Danny_Amazon @Quincy_Amazon @Blake_Amazon @Dougal_Amazon @Jim_Amazon @Manny_Amazon @Sandy_Amazon @KJ_Amazon@Micah_Amazon @Jennifer_Amazon @Nano_Amazon
3 replies
Emet_Amazon
Hello @Seller_HeJMHDOcuTVot,
Thank you for posting your concerns with a delayed compliance review.
As you mentioned this has been pending for some time now, due to this I have forwarded your concerns and information to the appropriate teams for further review. This team will follow up directly with you on this case once completed, so I would continue monitoring this section for further communication or direction from this team.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_HeJMHDOcuTVot,
Thank you for reaching back out.
I followed up on the review and have no additional communication from the team at this time. They do not typically provide updates until the review has been completed. As mentioned, once I receive notice they completed their review I will follow up here with you to provide details on their outcome.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
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