New Seller Community
New Seller Community
I have never successfully applied for an Amazon SAFE-T claim
I have received 4 orders from buyers, but for some unknown reason, the Amazon system automatically refunded them. The buyers did not contact me, nor did they provide any feedback on product quality or other issues to me. I feel that the system inexplicably refunded me, and the products sent to the buyers were not returned or returned to the Amazon warehouse. I opened several case consultations, and Amazon customer service reported that I appealed for SAFE-T claims, but never successfully appealed. What is this problem? Does that seller know the reason? Please help me answer, thank you.
1 reply
CR_Amazon
@Seller_4kTKx49pnhW6d
I believe you created a duplicate discussion after you posted the first thread here regarding the same topic.
Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.
I will be closing out this thread in order to avoid confusion.
CR_Amazon
I have never successfully applied for an Amazon SAFE-T claim
I have received 4 orders from buyers, but for some unknown reason, the Amazon system automatically refunded them. The buyers did not contact me, nor did they provide any feedback on product quality or other issues to me. I feel that the system inexplicably refunded me, and the products sent to the buyers were not returned or returned to the Amazon warehouse. I opened several case consultations, and Amazon customer service reported that I appealed for SAFE-T claims, but never successfully appealed. What is this problem? Does that seller know the reason? Please help me answer, thank you.
I have never successfully applied for an Amazon SAFE-T claim
I have received 4 orders from buyers, but for some unknown reason, the Amazon system automatically refunded them. The buyers did not contact me, nor did they provide any feedback on product quality or other issues to me. I feel that the system inexplicably refunded me, and the products sent to the buyers were not returned or returned to the Amazon warehouse. I opened several case consultations, and Amazon customer service reported that I appealed for SAFE-T claims, but never successfully appealed. What is this problem? Does that seller know the reason? Please help me answer, thank you.
1 reply
1 reply
CR_Amazon
@Seller_4kTKx49pnhW6d
I believe you created a duplicate discussion after you posted the first thread here regarding the same topic.
Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.
I will be closing out this thread in order to avoid confusion.
CR_Amazon
CR_Amazon
@Seller_4kTKx49pnhW6d
I believe you created a duplicate discussion after you posted the first thread here regarding the same topic.
Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.
I will be closing out this thread in order to avoid confusion.
CR_Amazon
CR_Amazon
@Seller_4kTKx49pnhW6d
I believe you created a duplicate discussion after you posted the first thread here regarding the same topic.
Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.
I will be closing out this thread in order to avoid confusion.
CR_Amazon
