Hi @Seller_TZDM4ybRsyBCv

Did you find out about the missing items by checking the "Contents" tab of your shipment? Just making sure we're on the same page.

Have you checked your Reimbursements report yet? Sometimes Amazon automatically reimburses for lost inventory, and it might have happened without you noticing. Here's a help page that explains more about those reports: https://sellercentral.amazon.com/help/hub/reference/G200732720

If you haven't been reimbursed, you can file a claim. You have up to 9 months from the delivery date to do this. You can find more details about the FBA inventory reimbursement policy here: https://sellercentral.amazon.com/help/hub/reference/GEYPWTSQRTXXXMVB

If you share your case ID here, a forum moderator might be able to help speed things up for you.

Hope this helps!

Take care, Michael